07-08-2013 10:22 AM - edited 03-16-2019 06:16 PM
Hi everyone,
Is it possible to enable the wireless headset Hookswitch control for a 6945 on CUCM version 9.0.x (9.0.1.10000-37)? This document makes me believe it's possible:
"Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
Step 1 | From the Cisco Unified Communications Manager Administration, choose Device > Phone. |
Step 2 | Scroll to the Wireless Headset Hookswitch Control section. |
Step 3 | To enable Electronic Hookswitch, choose Enabled. |
Step 4 | To disable Electronic Hookswitch, choose Disabled." |
In practice, the option is not present on latest 9.0, but does appear with latest 9.1 version after the latest device pack is installed.
So back to my question, is it possible to have this option on 9.0 ? Or is the minor upgrade to latest 9.1 a must do ?
Thanks
07-08-2013 12:15 PM
Hi Robin,
Have you tried the latest CUCM 9.0 Device Pack?
The following features require the installation of a Cisco Unified Communications Manager device pack containing the Cisco IP Phone configuration files. The device pack installs the firmware and the configuration files needed to enable the features. These features can be configured and may be turned off by default. After being turned on, these features may also have attributes or settings that can be configured. See the sections below for more details.
For information on the availability of Cisco Unified Communications Manager Device Packs, see:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/devpack_comp_mtx.html
The Electronic Hookswitch feature enables users to remotely control basic IP phone functionality from a wireless analog headset connected to the phone auxiliary port. Basic IP phone functionality includes off-hook/on-hook, ring indication, audio volume control, and mute/unmute.
The administrator enables or disables the Electronic Hookswitch feature.
The user connects a base station to the auxiliary port. The base station communicates with the wireless headset.
The Electronic Hookswitch feature supports the following headsets:
This feature is supported on the following phones (SCCP and SIP):
Cheers!
Rob
"I don't know how, I don't know when
But you and I will meet again "
- Tom Petty
07-08-2013 12:25 PM
thanks Rob
I am pretty sure (will have to triple check) that the only device pack available for 9.0.1 was installed. In the link you sent for the compatibility Matrix, it looks like the 6945 is not targeted by any devicepack for this version. Would explain why feature is not showing up ?
Unified CM Device Release Number or Device Pack for 9.0(1)
Cisco Unified IP Phone
6921, 6941, 6945 and 6961
9.3(3)
No devpack available
back to start, anyone knows if this feature is supposed to be available on 9.0.1 for 6945 phones ?
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide