10-11-2010 07:31 AM - edited 03-16-2019 01:16 AM
Hi ,
I recently changed the cluster ID for Callmanager CDR generation under Enterprice parameters -------> CDR cluster ID settings. Even after changing the cluster ID, CDR files generated by one of the Callmanager shows OLD cluster ID. I am running CM 7. Please let me know how I can get this resolved.
Thanks
Rav
10-11-2010 08:19 AM
Stop generating CDRs by setting the CDR Enable flag to False under CM Services Parameters, save changes. Re enable CDR generation, save changes.
If that doesn't work, restartCallManager service.
10-11-2010 11:12 AM
I will disable and renable CDR enable flag during after hours and let you know..
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide