04-08-2014 11:48 AM
Hi Everyone, I`m looking for a MediaSense Application that can send the recordings via email.
Use case: Customer will use MediaSense to record public claims about non compliance conduct of employees. The supervisor would receive emails informing that a new claim was left. It is like a voicemail, but with more storage capacity and management.
Thanks a lot for your help, Sergio.
04-08-2014 11:56 AM
Hi, Mark
You use to work on
MediaSense Application that can send the recordings via email
Right?
Thanks
04-08-2014 01:36 PM
Sergio,
I am not aware of such an application.
It is possible to build one using the MediaSense API.
Thanks,
Anil
Cisco MediaSense Product Manager
06-20-2014 01:46 PM
Anil,
I have a customer with the same request, can you give more details so that this can work when using MediaSense. The customer presently uses ConnecWise as their CRM.
Thanks
06-20-2014 01:50 PM
We have a sample application that we can share with the customer and partner.
They can use it to create one of their own.
Currently we do not have any readily available package doing this.
Thanks,
Anil Verma
Cisco MediaSense Product Manager
anilve@cisco.com<mailto:anilve@cisco.com>
Phone: +1 206 256 3081
Mobile: +1 253 670 3156
Twitter: @anilve
06-20-2014 01:58 PM
Anil,
Thanks for your quick reply, presently we sent a quote for a UCCX for 10 agents with premium license. What will I need to send the partner so that we can get this to work. Also how do I get a hold of the sample application.
Regards
06-20-2014 02:07 PM
Reach out to me at anilve@cisco.com and I can provide a zip file with the source.
Thanks,
Anil Verma
Cisco MediaSense Product Manager
anilve@cisco.com<mailto:anilve@cisco.com>
Phone: +1 206 256 3081
Mobile: +1 253 670 3156
Twitter: @anilve
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