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Originating cause code is 17 (user busy)

Murat Demirel
Cisco Employee
Cisco Employee

Hi team,

In one of our customers, we are seeing some CDR records with origCause_Value field is set to 17 (user busy). Before collecting the logs and trying to identify what exactly is going on, can anyone guess what kind of call flow can cause such thing?

Thanks and regards,

Murat

1 Reply 1

npetrele
Cisco Employee
Cisco Employee