Resolved! Duo Self-service portal not free
Hi, I want to enable Self-service portal option, but the checkbox is disabled and ask me to Upgrade your plan to use this feature, I am on free plan. What plan I need to enable Self-service portal?
Forum Posts
Knowledge Base | Duo Security notes mentions “Galaxy Watch 5, 4, and/or WearOS 3 are not supported…” I assume this will include the Pixel watch as well, but if there’s any workaround newly introduced we’d like to know about it. Thanks a lot.
I am trying to force the Duo prompt for O365 (outlook mostly) each time a user accesses via a browser, or from their mobile device app. I have an application policy set to “dont remember devices”, but my android phone just logs me in still. I origina...
Resolved! Digipass Go 6 secret key
We would like to use the Digipass Go 6 key and purchased 100 of these from a Vasco reseller. I have been tole that I need to know the “secret Hex key” of each token. However when working with the reseller he informed me that he has no idea of such a ...
Hi, I have duo installed on a Windows 10 pro. I have 2 users on that PC, one is an admin account and the second account is a standard user. For admin account, I want duo to always prompt For standard user, I want duo only prompt when user RDP Is it p...
Hi, I just recently bought a new Android phone. I deleted Duo app on my old phone and installed it on my new phone. I used my new phone to scan the QR code, when I logged into my Duo Dashboard. But I could not get any push notification when I one to ...
Resolved! PC local access No internet connection
Hi, I have a windows 10 pro that don’t have internet access. If I install Duo in that pc, will I able to use 2fa by receiving sms, duo prompt, Yubikey key or call? No internet access. -------------------------- PC Internet access -------------...
I am looking at the Authentication Log for a user, with access granted results. There are two columns, “access device” and Authentication Method". The “Access Device” column shows “Location Unknown” with an IP of 0.0.0.0. The “Authentication Method” ...
Hi In Sailpoint IIQ MFA DUO authentication I’m getting below error. “unexpected url: https:// api-***********.duofederal.com/auth/v2/preauth” Please suggest me what changes I have to make or what leads to this error Thank You
Technically should work with any other MFA application like Microsoft Authenticator, I would expect, as I’m pretty sure they all use the same URI formatting for TOTP/HOTP syntax. Preliminary - I have a user that just does not want to cooperate with i...
Resolved! Apple M1 Support
I know that support on Apple Silicon is currently not available (Two-Factor Authentication for macOS | Duo Security). I know it is probably not possible to say what a projected release date might be, but is anyone aware of an estimate for when we mi...
First, let me say that it’s great to see Duo has added this capability, as I (and many others) have been hoping to see this after Microsoft introduced “Number Matching”. This feature has been working well, but I did have two suggestions: Let administ...
I’ve always been curious about why my Mobvoi TicWatch Pro most of the time provides the Duo 2-factor authentication notification “tap to view actions” but sometimes provides the notification “show on mobile device/show on phone.” The first is most co...
Good Day I have purchased a new phone and I have transferred all my social accounts on my new phone from my old phone . The accounts are still logged on my old phone . My new phone’s accounts are also logged on . I would like to know if I turn off du...
Hi, I used the Duo app years ago when testing Duo Free version. I’m logged into the Duo website as the admin. I’m trying to activate my new phone. I deleted the phone that was in there. Added a phone. Clicked the link to activate. Whether i try sendi...
