I did not get push notification on my new phone
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11-17-2022 08:08 PM
Hi,
I just recently bought a new Android phone.
I deleted Duo app on my old phone and installed it on my new phone.
I used my new phone to scan the QR code, when I logged into my Duo Dashboard.
But I could not get any push notification when I one to log into my PC.
What could be the reason?
See the picture attached.
Thank you.
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11-18-2022 03:06 AM
Hi, I managed to solve the issue. Thank you.

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11-18-2022 06:35 AM
Hi @liukuohao!
Did you reactivate Duo Mobile for your end-user account to solve the problem? The Duo admin and Duo end-user accounts are distinct accounts in Duo Mobile, so they need to be activated for Duo Push separately.
