We had a Duo Beyond trial that has now expired so we are currently on Duo Free. The problem I’m facing is that when we had the Beyond trial I set up Azure AD Directory Sync to auto add users. Now that the Directory Sync feature is no longer availab...
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Hi, so i have a windows 10 laptop, i logon as user@domain.com user shows logon screen as User Domain for example. i have created User Domain and an alias of user@domain.com but when i sign in it says cannot find user? any ideas? Cheers James.
For questions and discussion related to managing administrators, admin roles, administrative units, and Duo Admin Panel access.
Hi, I seem to always get a message that says “The username you have entered is not enrolled with Duo Security.”, I have seen this message documented in various places, however there is no actual answer on how to get around this. I have set username n...
I would really like to see a feature where I can assign bypass codes to a delegated group of users instead of having to update them each manually when they are on the same code. We have about 25-30 vendor accounts that we change the bypass code to e...
(Replace this first paragraph with a brief description of your new category. This guidance will appear in the category selection area, so try to keep it below 200 characters.) Use the following paragraphs for a longer description, or to establish cat...
(Replace this first paragraph with a brief description of your new category. This guidance will appear in the category selection area, so try to keep it below 200 characters.) Use the following paragraphs for a longer description, or to establish cat...
(Replace this first paragraph with a brief description of your new category. This guidance will appear in the category selection area, so try to keep it below 200 characters.) Use the following paragraphs for a longer description, or to establish cat...
(Replace this first paragraph with a brief description of your new category. This guidance will appear in the category selection area, so try to keep it below 200 characters.) Use the following paragraphs for a longer description, or to establish cat...
Duo Community’s Duo Admin Panel forum is where you can pick up tips on how to create, edit, and manage Duo users.
Is there any way to tell if an enrollment email to a new user made it or failed? I wanted to see what happens if we entered an incorrect email address so I created a new account and put in a known bad email address. I was hoping to see some kind of w...
Hello, I’m in the middle of our first DUO deployment and a user is getting a recurring prompt for Offline Authentication activation. I’d like to see if someone else has ever seen that issue and if there is a known workaround for that undesired behavi...
Hi, I cannot login from mobile Safari and Chrome (iPhone). But it works on the Laptop. An error message is shown after entering the email address "Unable to parse response string as JSON. (See attached screenshots) The browser cache has been purged. ...
Hello, we would like to globally rollout DUO Security to our users and therfore synchronize a specific AD-Group or AD-Groups that spread over multiple geographic domain trees (e.g. us.acme.com, de.acme.com, es.acme.com, etc.). To achive the user sync...
I have been using Duo for some time, but I am now required to set up some bigger sites. The question I have is do I need to licence all users, even if they won’t ever be required to use MFA? E.G. If I have 100 users who need to use RDGateway from a s...
