OK, so maybe I should take the ‘s’ off, as I seem to only have one Metro-PCS user. So far. The issue is that the SMS messages are not getting through to him. Checking his phone, he doesn’t have any messages from a short number. On testing, he can’t e...
Forum Posts
Hey there - I would like to use DUO as a secondary / tertiary authentication method for support teams to verify end users when calling for password resets etc. The long term goal is self service but in the mean time is there a way of seeing a code on...
Firewall (PA-3050) setting: • 8 LDAP connections to 8 Domains and Subdomains • 8 Authentication profiles • One Authentication sequence with all 8 Authentication profiles in them • Two Portals, one for the current way and one for the way we want to do...
In looking at some of the training video’s I see a Worldview (map) on the dashboard, how do I enable this? Thanks Bob
I would like to know if there could be a way added to include a bypass expiration date so a user in bypass mode would revert back to protected after a set amount of time (days). I currently do not require this feature but curious if others would find...
Resolved! New to Duo, how to login on RDP
Hi, I’m very new to Duo. I’m looking for a second factor for RDP sessions. So I just created my first Duo Account with my e-mail address and my phone number. Now I can login to the admin panel - getting the 6-digit code on my phone within the Duo-App...
Resolved! Merging 3 users into 1
Team, See also attached image: These 3 usernames are actually the same user; only with different accounts for different applications. Two questions: (1) - Is there a way to prevent this from happening (and how)? (2) - Is there a way to merge these in...
Is there a way to force users that use the Outlook desktop app to sign up for DUO? Currently, I can only send them an enrollment email. Would love it if I could either force them to sign up ( similar to logging in on the browser) or block them if the...
Our institution does not run OpenLDAP as it’s primary directory, nor is AD a primary user directory. (Currently on UnboundID/Ping) This provides difficulty for implementing a user/group synch for Duo. I’m curious as to how some Duo Community members ...
Greetings all. We currently have a sub-account for our EPCS-mandated users at our organization. Our setup is two different domains that have users that will need MFA for EPCS activation. The second domain users AD security group contains the users th...
I work on large campus, but my particular department has its own LDAP directory service and CAS server separate from the main campus – which uses AD DS, JSIG CAS, Shibboleth, and Duo. So, users in my department have a main campus network ID and and a...
Hi, I’m new to Duo, after adding users i want to manage my users, but when clicking on Users is nothing loading, instead i see a message " No users shown based on your search". I’m not locked out because when i search for a user i’m able to find it, ...
Hi, I trying to find some info about phased approach to migrate from a Offce 365 implenentation with ad sync and MFA from microsoft. We will use DUO DAG and AD sync. It’s possible to activate duo security for a portion of office 365 accounts or the s...
Resolved! Two account IDs one email address
Folks, I am having an issue with being able to login to my duo admin portal. I created two accounts with different account IDs and the same email on both. How can do I access both accounts if they have the same email associated with them or how can I...
Is there a way to have the Authentication Log list the local time of the workstation?