Managing Users

Good afternoon, We enforce Cisco Duo via AD.  When a new user is created and they try to sign in to Gmail; it expects Cisco duo but they haven't configured that yet.  We don't want to put each personal manually into bypass until they are signed up.  ...

Has anyone figured out a way to initiate a directory sync other than via the sync now button or system scheduled 10am sync time? I’d like to kick off a sync automatically at a time other than set time of 10am in the DUO admin panel, which I can’t c...

Hi, We would like to be able to adjust the sync time and interval in Duo. Does anyone have an update on this feature?

I am able to manually create users in the DUO Admin Portal. Where or how do I set the password for them?

Hello,I was trying to setup 2fa for our Linux server running on Oracle Linux 8.10. everything seemed fine until I discovered that when i entered a wrong password, duo still prompts me for a 2fa code or push notification depending on what i choose. Is...

Hello, I have the configuration for one domain in Duo with authentication proxy working but the error 'the directory server credentials were rejected' in the configuration directory. The certificate is correct and when I run the config tool, there ar...

Perhaps sone one here has a solution, to quote QUEEN, I'm going slightly mad...One of our users was renamed from username firstname to username firstname.longlastn (cut off due to length in the pre windows 2000 field)  in active directory his email a...

Dear Duo Community members, I am using duo radius proxy, and its really simple and great and very reliable, yet I have a problem, I want to ship its logs to an external server to save the auth-logs for longer period of time and to process them throug...

When logging into Horizon, external users are getting stuck on a Horizon/Duo redirect page.  It does this for the Horizon client and thin clients.  VMware support is saying it is a time sync issue.  When I changed the time zone on the UAG, the issues...

Hi, We currently have DUO deployed for MFA for Anyconnect VPN clients terminating on an FTD.  Using AD connector as the identity source for users.  We would like to move away from this and configure Anyconnect Clients to connect to Meraki and use SAM...

Hi All, I have integrated two AD server of different forest where same user resides. However i'm facing an issue of Authentication with message 'found multiple user matches'.  As per below article if same user resides in different forest then it caus...