Managing Users

Connect with other Duo members and pick up tips on how to create, edit, and manage Duo users.
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Hi All, I have integrated two AD server of different forest where same user resides. However i'm facing an issue of Authentication with message 'found multiple user matches'.  As per below article if same user resides in different forest then it caus...

Vishal6 by Level 1
  • 613 Views
  • 1 replies
  • 0 Helpful votes

Hi All,I'm attempting to setup a Yubikey 5 as the authentication method for logging into an RDP session on an AWS site that is protected by the Microsoft RDP application.I have users setup using Duo Mobile and it works fine, but one user doesn't have...

Dan110_0-1715705000066.png
Dan110 by Level 1
  • 1563 Views
  • 9 replies
  • 0 Helpful votes

We just had a situation that raised some major red flags with the Duo MFA. We currently have it setup so that users need to confirm the Duo MFA when connecting to our cisco AnyConnect VPN. But just in this past hour, Duo was down and it caused users ...

Dburke225 by Level 1
  • 4190 Views
  • 4 replies
  • 0 Helpful votes

Do you have any idea on this?[ldap_server_auto]client=ad_clientikey=nnnnskey=nnnnapi_host=api-nnnn.duosecurity.comfailmode=securefactors=pushexempt_ou_1=Xexempt_primary_bind=falseAfter Enable I checked on port seeing certificate is work now. but I tr...

Alex H by Level 1
  • 846 Views
  • 4 replies
  • 0 Helpful votes

I am trying to figure out the best way to give a VA access to certain accounts without giving her the login info. My thought is to share passwords via LastPass (or other password manager), but not not so the password shows. For 2FA, use a bypass code...

We are looking at moving to SSO but need to be able to include all the groups a user is a member of. Is it possible to pull this from AD and include it in SAML claims?Ideally we would want to manage this in a single place (AD) so if we added a new gr...

sv45354 by Level 1
  • 1297 Views
  • 4 replies
  • 0 Helpful votes

We are new to Duo but did successfully install/use version 4.20 on 4 of our 6 Windows 10 PCs on the domain. On 2 of the PCs the duo prompt does not load after the user logs into compter…it goes straight to desktop. We have verified the username is co...

I am trying to find the Username Normalization setting and am having no luck. Some of the documentation refers to it and suggests changing it but nowhere does it say where this setting is located. I am using MFA for Windows Logon.

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