Managing Users

Connect with other Duo members and pick up tips on how to create, edit, and manage Duo users.
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Forum Posts

I have the 'Deny Access to Unenrolled Users' policy active for all users/groups.I have one user that needs ad-hoc special access without authenticating through DUO (3rd party contractor - not able to install/use an app). I have created a user account...

alceryes by Level 1
  • 1556 Views
  • 1 replies
  • 0 Helpful votes

Hi all.There is a method with which an enrollment link is generated, it will expire after 30 days.And If an end user clicks an expired enrollment link, they will see a message stating: "This enrollment code has expired. Contact your administrator to ...

obetsa by Level 1
  • 1349 Views
  • 1 replies
  • 0 Helpful votes

Dear All  I would like your support, I used Cisco DUO , integrate with Local Microsoft active directory, we have schedule to sync information every 8 Hrs.  but we found issue , when our user change password from their computer , but after 8 hrs pass,...

We’re still running v5.7.1 and have to support our global legacy infrastructure. We had to retire a server that was our backup authproxy server running this version. I’m looking for the 5.7.1 installer in order to install it on an existing server and...

bacjac38 by Level 1
  • 1673 Views
  • 2 replies
  • 0 Helpful votes

Hello, we had a few users get this error yesterday in our windows 11 environment. They are inputting their correct windows network username and password, approving the Duo push from their phone and then it displays this screen: The only workaround ...

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ckale by Level 1
  • 1188 Views
  • 0 replies
  • 0 Helpful votes

Hello, maybe someone here can help me out. I want to send enrollment mails to my users that are already known in duo but in status “bypass”. I figured out that when the users are in status bypass the enrollment link wont work. Is there a workaround? ...

Daniel_PE by Level 1
  • 1421 Views
  • 2 replies
  • 0 Helpful votes

Hi Community, did somebody use Duo Mobile for MFA in combination with LDAP authentication for Huawei Storage Systems (Oceanstor V6)? I have many try and errors with the LDAP configuraiton and I’m not sure if we set the correct LDAP specification for ...

biijang by Level 1
  • 1435 Views
  • 0 replies
  • 0 Helpful votes
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