Managing Users

Connect with other Duo members and pick up tips on how to create, edit, and manage Duo users.
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Forum Posts

We’re still running v5.7.1 and have to support our global legacy infrastructure. We had to retire a server that was our backup authproxy server running this version. I’m looking for the 5.7.1 installer in order to install it on an existing server and...

bacjac38 by Level 1
  • 1268 Views
  • 2 replies
  • 0 Helpful votes

Hello, we had a few users get this error yesterday in our windows 11 environment. They are inputting their correct windows network username and password, approving the Duo push from their phone and then it displays this screen: The only workaround ...

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ckale by Level 1
  • 922 Views
  • 0 replies
  • 0 Helpful votes

Hello, maybe someone here can help me out. I want to send enrollment mails to my users that are already known in duo but in status “bypass”. I figured out that when the users are in status bypass the enrollment link wont work. Is there a workaround? ...

Daniel_PE by Level 1
  • 1109 Views
  • 2 replies
  • 0 Helpful votes

Hi Community, did somebody use Duo Mobile for MFA in combination with LDAP authentication for Huawei Storage Systems (Oceanstor V6)? I have many try and errors with the LDAP configuraiton and I’m not sure if we set the correct LDAP specification for ...

biijang by Level 1
  • 1174 Views
  • 0 replies
  • 0 Helpful votes

Any docs or steps available to setup Duo Access (not DAG). We need to do posturing on endpoint laptops. Basically checking Device Health and Insights. The DUO doc page does not seems to provide an end-end installation instruction.

manvik by Level 3
  • 719 Views
  • 1 replies
  • 0 Helpful votes

Hello, I am setting up a Duo environment for our users. All of our users have 2 email addresses, formatted as follows: username@123.com and username@abc.com. Our on-prem Exchange is set up to give every account both emails as an alias for the same ac...

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