Problem for ASR 9010

[Dhikra Marghli]

Hello

I have a alarm generated on ASR 9010-2 as well as its impact on traffic flow !!

RP/0/RSP0/CPU0:Jan 10 19:19:29.239 : pfm_node_rp[348]: %PLATFORM-DIAGS-3- PUNT_FABRIC_DATA_PATH_FAILED : Set|online_diag_rsp[270457]|System

Punt/Fabric/data Path Test(0x2000004)|failure threshold is 3, (slot, NP)

failed: (0/1/CPU0, 1)

RP/0/RSP0/CPU0:Jan 10 19:19:38.800 : exec[65849]: %SECURITY-login-6- AUTHEN_SUCCESS : Successfully authenticated user 'NMS' from '10.5.11.148'

on 'vty0'

RP/0/RSP0/CPU0:Jan 10 19:20:29.286 : pfm_node_rp[348]: %PLATFORM-DIAGS-3- PUNT_FABRIC_DATA_PATH_FAILED : Clear|online_diag_rsp[270457]|System

Punt/Fabric/data Path Test(0x2000004)|failure threshold is 3, (slot, NP)

failed: (0/1/CPU0, 1)

RP/0/RSP0/CPU0:Jan 10 19:20:38.793 : exec[65849]: %SECURITY-login-6- AUTHEN_SUCCESS : Successfully authenticated user 'NMS' from '10.5.11.148'

on 'vty0'

So  I need a help from Expert ASR 9000  that explain me about this problem and i wait a Reply  that give the solution  ????

thanks in advance

[balaji.bandi · Accepted solution]

here is the document  to start with Troubleshooting.

https://community.cisco.com/t5/service-providers-documents/asr9000-xr-understanding-platform-diags-3-punt-fabric-data-path/ta-p/3134926

https://www.cisco.com/c/en/us/support/docs/routers/asr-9000-series-aggregation-services-routers/116727-troubleshoot-punt-00.html

[Dhikra Marghli]

Thanks very much and i read this  doc 

But i need what command that i can check to know what is the problem exactly for :  Clear|online_diag_rsp  !!

Because this command  and according doc  that    "  Clear|online_diag_rsp   "   give me more reason  !!!!  

So Please i need a reply and answer for my question !!!

thanks in advance

[Dhikra Marghli]

RP/0/RSP0/CPU0:ASR9K-KASSERINE2#show controllers np counters np1 location 0/1/$
Mon Jan 11 17:49:52.632 gmt
62 PARSE_INJECT_DIAGS_CNT 71 0
63 PARSE_INJECT_DIAGS_RX_BUFF_CNT 19 0
64 PARSE_LPBK_DIAGS_RX_BUFF_CNT 19 0
788 DIAGS 19 0
902 PUNT_DIAGS_RSP_ACT 26 0
904 PUNT_DIAGS_RSP_STBY 26 0
984 PUNT_DIAGS_RX_BUFF 19 0

//////////////////////////////////////////////////////////////////

Mon Jan 11 17:51:06.392 gmt

Node: 0/1/CPU0:
----------------------------------------------------------------

Show global stats counters for NP1, revision v3

Read 47 non-zero NP counters:
Offset Counter FrameValue Rate (pps)
-------------------------------------------------------------------------------
22 PARSE_ENET_RECEIVE_CNT 148225926 91916
23 PARSE_FABRIC_RECEIVE_CNT 310102669 187746
24 PARSE_LOOPBACK_RECEIVE_CNT 564 0
29 MODIFY_FABRIC_TRANSMIT_CNT 148219278 91915
30 MODIFY_ENET_TRANSMIT_CNT 310085955 187737
31 PARSE_INGRESS_DROP_CNT 7 0
33 RESOLVE_INGRESS_DROP_CNT 19213 10
34 RESOLVE_EGRESS_DROP_CNT 277 0
38 MODIFY_MCAST_FLD_LOOPBACK_CNT 564 0
40 PARSE_INGRESS_PUNT_CNT 31 0
59 MODIFY_FRAMES_PADDED_CNT 1515506 945
60 PARSE_LC_INJECT_TO_FAB_CNT 5 0
61 PARSE_LC_INJECT_TO_PORT_CNT 2608 2
62 PARSE_INJECT_DIAGS_CNT 74 0
63 PARSE_INJECT_DIAGS_RX_BUFF_CNT 20 0
64 PARSE_LPBK_DIAGS_RX_BUFF_CNT 20 0
65 PARSE_FAB_INJECT_IPV4_CNT 3232 0
70 PARSE_FAB_INJECT_MPLS_CNT 506 0
74 XAUI_TRAINING_PKT_DISCARD 105 0
82 RESOLVE_INGRESS_L3_PUNT_CNT 32 0
83 RESOLVE_INGRESS_IFIB_PUNT_CNT 6306 2
84 RESOLVE_INGRESS_L2_PUNT_CNT 94 0
85 RESOLVE_EGRESS_L3_PUNT_CNT 5 0
87 RESOLVE_INGRESS_LEARN_CNT 12 0
88 RESOLVE_LEARN_FROM_NOTIFY_CNT 18889 10
205 MPLS_PLU_DROP_PKT 71 0
226 IN_UIDB_DOWN 7 0
307 RESOLVE_L2_SXID_MISS_DROP_CNT 324 0
319 RESOLVE_VPLS_EGR_BD_STR_MISS_DROP_CNT 206 0
339 RESOLVE_MAC_NOTIFY_CTRL_DROP_CNT 18889 10
464 INJECT_EGR_PARSE_PRRT_PIT 1856 1
503 PARSE_FAB_MACN_RECEIVE_CNT 19093 10
504 PARSE_FAB_DEST_MACN_RECEIVE_CNT 2 0
510 PARSE_INTR_AGE_CNT 1515519 945
513 RESOLVE_INGRESS_SMAC_MISS_CNT 1 0
514 RESOLVE_HALF_AGE_RELEARN_CNT 11 0
515 RESOLVE_HALF_AGE_RELEARN_SKIPPED_CNT 89 0
772 CDP 30 0
774 ARP 1 0
788 DIAGS 20 0
822 IPV4_PLU_PUNT 5 0
846 PUNT_IFIB 6306 2
850 PUNT_UNKNOWN_IFIB 1 0
900 PUNT_STATISTICS 2646 2
902 PUNT_DIAGS_RSP_ACT 27 0
904 PUNT_DIAGS_RSP_STBY 27 0
984 PUNT_DIAGS_RX_BUFF 20 0

[Dhikra Marghli]

I send You two command about card 0/1/CPU. Is card 4tengiga 

So i need a solution about this card !!

What i can doing for this card slot !!

I wait your reply 

Thanks in advance

[Dhikra Marghli]

I wait your reply !!

Thanks in advance

[balaji.bandi · Accepted solution]

The document explain more detailed and also check what version of code running. I do not have any in hand ASR9K to simulate or test.

here is the suggestion as per the issue - check the verison of code is this effecting you ?

If this issue ever happens on an ASR9000 router, it typically happens within the first month of a system being deployed, up and active. The possibility of a later occurrence is minimal.

If this issue is observed on your ASR9000, there is no need for a hardware replacement (i.e no need for RMA).

Possible Workarounds:

1. Reseat the line card showing fabric re-train.
2. Move the affected line card closer to RSP.