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ASR 100x-x reload

wfjones
Level 1
Level 1

I am wondering if anyone has seen the same issue I have on several ASR 100x-X series routers when issuing a reload command from the console port to reload the device. I am dialed in via PSTN/modem and issue the reload command, but 1) the RP/Router never reloads, (I never see any informational messages like you would when a router reloads).

2) the device is still pingable, but is not accessible via telnet or ssh.

Am I missing something or shouldn't the router/RP actually go through it's reload cycle and come back up?

cvn-rjkrm01#sho inventory
NAME: "Chassis", DESCR: "Cisco ASR1002-X Chassis"
PID: ASR1002-X         , VID: V05, SN: FOX2016G0W1

NAME: "Power Supply Module 0", DESCR: "Cisco ASR1002 AC Power Supply"
PID: ASR1002-PWR-AC    , VID: V04, SN: DCB202140EN

NAME: "Power Supply Module 1", DESCR: "Cisco ASR1002 AC Power Supply"
PID: ASR1002-PWR-AC    , VID: V04, SN: DCB201540MT

NAME: "module 0", DESCR: "Cisco ASR1002-X SPA Interface Processor"
PID: ASR1002-X         , VID:    , SN:           

NAME: "SPA subslot 0/2", DESCR: "2-port T3/E3 V2 Serial Shared Port Adapter"
PID: SPA-2XT3/E3-V2    , VID: V01, SN: SAL1938PDWQ

NAME: "SPA subslot 0/0", DESCR: "6-port Built-in GE SPA"
PID: 6XGE-BUILT-IN     , VID:    , SN:           

NAME: "module R0", DESCR: "Cisco ASR1002-X Route Processor"
PID: ASR1002-X         , VID: V05, SN: JAE20190292

NAME: "module F0", DESCR: "Cisco ASR1002-X Embedded Services Processor"
PID: ASR1002-X         , VID:    , SN:           

1 Reply 1

Vinit Jain
Cisco Employee
Cisco Employee
Hi
Could you please paste the below output:
- show platform
- show version | in image
- show run (if possible)
Thanks
--Vinit