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how to report new bugs to cisco

shivlu jain
Level 5
Level 5

can anyone tell me how we can inform cisco about new bugs.

regards

shivlu jain

4 Replies 4

Harold Ritter
Level 12
Level 12

Shivlu,

If you have a service contract, you would normally open a service request with TAC and they would be responsible for filing a bug, which would then get fixed by our development team.

Regards

Harold Ritter
Sr Technical Leader
CCIE 4168 (R&S, SP)
harold@cisco.com
México móvil: +52 1 55 8312 4915
Cisco México
Paseo de la Reforma 222
Piso 19
Cuauhtémoc, Juárez
Ciudad de México, 06600
México

thanks hritter.

regards

shivlu jain

ZeroChan
Level 1
Level 1

If I don't have contract, how can I report it? 

I actually don't think you can. Unless you simply want the Cisco community to know in which case a forum article or question may possibly help. 

 

Anyways, I'll let Harold to confirm given I don't work for Cisco