03-11-2020 09:09 AM - edited 03-11-2020 09:10 AM
Hi,
I just upgraded a Cisco ISE from version 2.2 to version 2.6 and just after updating a window appears with a warning message saying " Please contact your Cisco Sales Representative "
Do you know what is due and how to fix it?
Thanks
Solved! Go to Solution.
03-11-2020 11:22 AM
Cisco changed the way VM licensing works in 2.4, if you upgrade from an older version to 2.4 or higher you may need to have them send you new VM licenses for your install.
Here is a document with more information and contact details on obtaining correct licenses.
03-11-2020 11:50 AM - edited 03-11-2020 11:51 AM
Thank you Ben.
Here is the ISE ordering guide that will provide additional information on how licenses work end of section 4, section 5 and section 6( for other license related information).
-Krishnan
03-11-2020 11:22 AM
Cisco changed the way VM licensing works in 2.4, if you upgrade from an older version to 2.4 or higher you may need to have them send you new VM licenses for your install.
Here is a document with more information and contact details on obtaining correct licenses.
03-11-2020 11:50 AM - edited 03-11-2020 11:51 AM
Thank you Ben.
Here is the ISE ordering guide that will provide additional information on how licenses work end of section 4, section 5 and section 6( for other license related information).
-Krishnan
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