ISE Configuration BackUp Error

[naoki_Japan]

I can take the backup of Operational Data Backup on ISE.

However, I can not take Configuration Data Backup and, the below log is shown on CLI. 

ise/admin# backup testbackup repository test_repo ise-config encryption-key plain password123
% Internal CA Store is not included in this backup. It is recommended to export it using "application configure ise" CLI command
% Creating backup with timestamped filename: testback-CFG10-211021-1716.tar.gpg
% backup in progress: Starting Backup...10% completed
% backup in progress: Validating ISE Node Role...15% completed
% backup in progress: Backing up ISE Configuration Data...20% completed
% backup in progress: Backing up ISE Indexing Engine Data...45% completed
% Application backup error

what causes this problem?

[Kasun Bandara]

Hi,

try below solution.

https://community.cisco.com/t5/network-access-control/ise-2-4-p6-backup-failed-ise-indexing-engine-backup-failed/td-p/3814122

rate and and mark as answer if this solved your concern

[Mark Elsen]

 - Check if you have sufficient disk space in the target repository , or use an external repository.

 M.

[balaji.bandi]

check this thread may help you :

https://community.cisco.com/t5/network-access-control/ise-2-4-p6-backup-failed-ise-indexing-engine-backup-failed/td-p/3814122

[naoki_Japan · Accepted solution]

I solved this issue by the command #reset-config (this is for ADE OS to be reset).

Thank you everyone.