Release 4.2(1) Build 15 Patch 4 - faulting module SchemeLayer.dll

[Martin Bosch]

Hi All,

For the last few day's I am getting the following error on one of my acs servers.

"Reporting queued error: faulting application CSAdmin.exe, version 0.0.0.0, faulting module SchemeLayer.dll, version 0.0.0.0, fault address 0x0002c370"

It running on windows 2008 32 bit - dedicated server. The anti-virus is set to exclude this directory.

Form a last search it looks like it might be one of the Microsoft patches causing this. - Does anyone know what patch this might be.

I don't have this issue on my other 3 servers running the same setup / patch levels..

[Amjad Abdullah · Accepted solution]

Hi Martin,

Try upgrading to latest ACS patch. If that did not resolve the problem try uninstall then install ACS + patch (take abackup before uninstall and restore after).

If you still experience a problem I think you may need to contact cisco for that. Developers may be able to identify what is exactly going on and narrow down the cause of this until they find the windows patch/process that is causing this.

btw, have you tried reloading the machine? or turn off/on the ACS service?

HTH,

Amjad

Rating useful replies is more useful than saying "Thank you"

[Martin Bosch]

Hi Amjad,

I copied the SchemeLayer.dll from another ACS server - rebooted.

I have not had the problem again - touch wood. If it does come back -i'll look at the patch - thanks for the advice.

[Amjad Abdullah]

Martin,

Thank you for your feedback. I am glad that the issue disappeared and I hope you'll not see it again.

I am just wondering what could possibly the cause of making the .dll file corrupted!! that is strange.

Regards,

Amjad

Rating useful replies is more useful than saying "Thank you"

[Martin Bosch]

Amjad,  I saw a similar thing last year with a Metastorm product. The dll shows the same size / date.

Also gave strange errors. Copied from another setup. And been working fine since then.

Maybe this will be useful and save some time for someone else experiencing this error.

Sub note: If you do copy from another box - Please make sure it's the same patch level.

Rename the old file - so you can go back. - Reboot to make sure the dll starts correctly.

[Amjad Abdullah]

Thanks Martin for sharing. +5.

Time and effort can be saved with your advice.

Rating useful replies is more useful than saying "Thank you"