12-07-2023 11:14 AM
What is the correct Cisco smart licensing portal for registration, renew registration and refresh these days? Currently I have:
smartreceiver.cisco.com
software.cisco.com
tools.cisco.com
tools1.cisco.com
tools2.cisco.com
I need to cleanup my firewall rules so can I just remove software.cisco.com, tools.cisco.com, tools1.cisco.com and tools2.cisco.com?
TIA
Solved! Go to Solution.
12-10-2023 08:09 AM
Just found it from Cisco documentation: https://www.cisco.com/c/en/us/td/docs/security/ise/3-1/install_guide/b_ise_InstallationGuide31/b_ise_InstallationGuide31_chapter_7.html
Smart Licensing | https://tools.cisco.com, in Cisco ISE Release 3.1 Patch 4 and earlier releases https://smartreceiver.cisco.com , in Cisco ISE Release 3.1 Patch 5 and later releases |
12-07-2023 10:00 PM
I assume you're using Direct Https method in ISE to connect to Smart?
What version of ISE? In ISE 3.2 a tcpdump reveals that it's smartreceiver.cisco.com - your mileage may vary on other versions. The best way is to run an ISE tcpdump on the PAN and then click on "Renew Registration" button under Licensing.
12-08-2023 04:04 AM - edited 12-08-2023 04:04 AM
@Arne Bier: Yes, I am using direct https method.
I did check the DNS servers that the primary PAN is using to query for DNS and in the past six months, I only see the PAN node attempted to query either connectdna.cisco.com or smartreceiver.cisco.com. I see this for both ISE 3.2 patch-4 and ISE 3.1 patch-7.
Therefore I think I can remove tools, tools1, tools2, and software from the list.
Thanks again
12-08-2023 11:54 PM
Here are a few general steps you can take to find the Smart Licensing Portal for a specific product:
Vendor's Website: Visit the official website of the vendor that provides the software or service. Check the support or licensing section for information on accessing the Smart Licensing Portal.
Product Documentation: Refer to the product documentation or user guides associated with the software. These documents often provide information on licensing and may include links to the Smart Licensing Portal.
Contact Support: If you are unable to find the information you need, consider reaching out to the vendor's customer support. They can provide you with the correct URL or guide you to the right resource.
Check Licensing Emails or Documents: Review any licensing emails or documents you received when purchasing or renewing the software. They may contain information or links to the Smart Licensing Portal.
Online Search: Perform an online search using the product name along with terms like "Smart Licensing Portal" or "License Management Portal." This might lead you to the correct URL.
12-10-2023 08:09 AM
Just found it from Cisco documentation: https://www.cisco.com/c/en/us/td/docs/security/ise/3-1/install_guide/b_ise_InstallationGuide31/b_ise_InstallationGuide31_chapter_7.html
Smart Licensing | https://tools.cisco.com, in Cisco ISE Release 3.1 Patch 4 and earlier releases https://smartreceiver.cisco.com , in Cisco ISE Release 3.1 Patch 5 and later releases |
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