08-15-2023 12:09 PM
Hi,
I have a newly setup network of AP 150AX and Mesh 151AXM. The mesh AP's seem not to get connected even though the app says they are connected.
The mesh AP's will flash blue for days.
How do I troubleshoot these AP's?
Thanks.
Solved! Go to Solution.
08-29-2023 08:17 AM
It works when updating the mesh-AP's separately.
08-15-2023 02:15 PM
May be Login to Web GUI and check the settings and clients :
08-24-2023 03:45 AM
From the web interface I'm getting:
AP having MAC Address ["xx:xx:xx:xx:xx"] currently Not Joined with this Primary AP!!!
Any idea how to fix this?
08-25-2023 12:16 AM
how is AP Powered and Plugged in to switch ? what VLAN that belong to ?
check below video :
08-25-2023 12:29 AM
Thanks for the video.
It's a 151AXM so it is not plugged into the switch. It is only powered by 220 AC. It is added to the AP by adding it to the WLAN users MAC adresses list.
08-25-2023 12:52 AM
And about the VLAN, there is only one VLAN called default.
08-29-2023 01:27 AM
It seems like the 151AXM gets stuck on predownloading the firmware update. Can I force that in any way?
08-29-2023 03:51 AM
So, I managed to upload the firmware manually from the maintenance software update setting. I hope it works now. I will validate with the other 151's I have.
08-29-2023 08:17 AM
It works when updating the mesh-AP's separately.
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