151AXM Mesh

[kasper]

Hi,

I have a newly setup network of AP 150AX and Mesh 151AXM. The mesh AP's seem not to get connected even though the app says they are connected.

The mesh AP's will flash blue for days. 

How do I troubleshoot these AP's?

Thanks.

[balaji.bandi]

May be Login to Web GUI and check the settings and clients :

https://www.youtube.com/watch?v=zCvX_YaXDQQ

[kasper]

From the web interface I'm getting:

AP having MAC Address ["xx:xx:xx:xx:xx"] currently Not Joined with this Primary AP!!!

Any idea how to fix this?

[balaji.bandi]

how is AP Powered and Plugged in to switch ? what VLAN that belong to ?

check below video :

https://www.youtube.com/watch?v=klydLJm_v0A

[kasper]

Thanks for the video.

It's a 151AXM so it is not plugged into the switch. It is only powered by 220 AC. It is added to the AP by adding it to the WLAN users MAC adresses list.

[kasper]

And about the VLAN, there is only one VLAN called default.

[kasper]

It seems like the 151AXM gets stuck on predownloading the firmware update. Can I force that in any way?

 

[kasper]

So, I managed to upload the firmware manually from the maintenance software update setting. I hope it works now. I will validate with the other 151's I have.

[kasper · Accepted solution]

It works when updating the mesh-AP's separately.

https://www.cisco.com/c/en/us/support/docs/smb/wireless/CB-Wireless-Mesh/2063-Upgrade-software-of-CBW-access-point.html