06-13-2013 02:04 PM
Hi all,
We have just installed Prime LMS 4.2.3 (about a week ago), and it is pretty much working as expected, except for one thing - I cannot get any data back from the reclaim ports report.
I have tried both the Ports Up and Ports Down options, and have even taken the time frame down to one day, but always receive a "no records" result. Has anyone got this working?
Pretty much every other report I've tried so far returns results, just not this one.... We really need to use it to determine (over a period of time) what our actual port usage is for our replacement schedule over the next few years.
-Pete
Solved! Go to Solution.
06-18-2013 04:38 AM
Hi Pete,
You can go to "Reports > Inventory > Detailed Device " to a get a list of the unused ports.
Look for "Interfaces" section of the report where it will list the "Admin Status",Operational Status" and "Last Changed" time. This information is updated each time and inventory polling and collection is ran.
Also try to run the Unused Up and down reports again , if you still did not get any results . try to change the Time Interval or Days (change it to 15 days ,by default it ran for 30 days) and see how it works !!!
Thanks
Afroz
06-18-2013 04:38 AM
Hi Pete,
You can go to "Reports > Inventory > Detailed Device " to a get a list of the unused ports.
Look for "Interfaces" section of the report where it will list the "Admin Status",Operational Status" and "Last Changed" time. This information is updated each time and inventory polling and collection is ran.
Also try to run the Unused Up and down reports again , if you still did not get any results . try to change the Time Interval or Days (change it to 15 days ,by default it ran for 30 days) and see how it works !!!
Thanks
Afroz
06-19-2013 01:01 AM
Hi Afroz,
The detailed device report is really useful, as it contains the time of the port change - I ran it for the switch I was interested in, and then exported the data into Excel and sorted on port status and change date to get the info I needed.
I also ran the "Reclaim up ports" again with the interval set for 15 days with zero result, however when I changed this to 5 days I started to get some info - my guess is that the data that is needed for this report is collected once every week or so.
My server has been running for nearly two weeks now, so I will let it do it's thing for about a month, then run the report again to get some better statistics.
Thanks for your suggestions, much appreciated !
-Pete
06-19-2013 05:03 AM
If My post has fixed your issue then kindly Rate this Accordingly.
Thanks
Afroz
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