Cannot backup CiscoWorks-receiving error “backup.LOCK” file exist

[raza555]

HI,

Whenever I tried to do backup of CiscoWorks from GUI, I am receiving a error message"Backup failed. ERROR(292): C:\PROGRA~1\CSCOpx/backup.LOCK file exists, please look into the log file C:/PROGRA~1/XCSCOpx/log/dbbackup.log for more details". backup.LOCK file size is 0KB.

Thanks,

I am using LMS 3.2; RME 4.3.0;CM 5.2.0

[Fadi Twal · Accepted solution]

if there is no backup running and you need a new backup,

-stop the LMS

-delete the lock file

-start the LMS

-try the backup (make sure you have the needed space).