02-09-2015 03:25 AM
Hi all,
I'm trying to delete two VG202 but I'm getting:
Delete Device(s) Failed: 10.12.109.18, 10.12.109.19. Please see ifm_inventory.log to get initial information . Please contact system administrator for further details
ifm_inventory.log says:
2015-02-09 10:32:15,606 [ThreadManager-BackgroundThreads-25] INFO logging - IFM InventoryService info Error in deleting - 10.12.109.18: No row with the given identifier exists: [com.cisco.xmp.model.supportFacilities.job.Job#8523077163]; nested exception is org.hibernate.ObjectNotFoundException: No row with the given identifier exists: [com.cisco.xmp.model.supportFacilities.job.Job#8523077163].
Bug CSCus59703 seems coeherent, and says it's solved in 2.2(1) - but I can't find 2.2(1) anywhere.
Any advice?
02-10-2015 10:36 AM
Its PI2.2 with device pack 1 installed as far as I'm aware.
Device packs can be found in the Cisco Prime Infrastructure 2.2 patch download section.
02-11-2015 03:57 AM
You mean the device pack also includes a patch to the problem?
I'll try that and let you know.
UPDATE: tried and nothing changes, plus the level is still displayed as 2.2.0. I guess I need an actual patch or something like that.
02-14-2015 08:22 AM
UPDATE: turns out it's something never seen before. TAC suggested to install fresh, export&import devices, maps - which I'm doing.
02-16-2015 02:01 PM
Hi,
I have the same issue with my CPI 2.2, I have open up a case with TAC but have not provided me with resolution. Did a fresh install fix the issue for you?
Philipe.
02-16-2015 05:41 PM
Yes. I had to reconfigure PI from scratch tho and lost all of my historical data - configuration archives included. Though price to pay, but on the good side the darn thing is much faster.
02-17-2015 12:05 PM
I am hasitating to rubuild the server, I will wait to hear from TAC. They are working on getting the developer to work with me. Thanks.
04-02-2015 11:28 AM
Have you heard anything from TAC regarding this issue? I'm working with a customer who is seeing the same problem. Thanks
04-02-2015 01:19 PM
I ended up rebuilding the server. Deployed a new OVA, installed PI 2.2 and patched the Critical Fixes ( PI2.2.1 POODLE fix and PI 2.2.1 Maintenance Release). The I applied the device pack 2.2. Finally I restored the backup. The application has been running stable. Goodluck.
Phil.
02-17-2015 11:53 AM
Phillipe,
Could you configure the WLC to use SNMPv2 and test?
02-17-2015 12:07 PM
Carlos,
All of my devices are using snmpv2. Thanks.
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