ccm authentication failure in ITEM

[satishy_2]

Hi ,

I have added the CCM servers with correct credentials , But still I am getting the CCM authentication error during discovery.

Has anyone has faced this problem ?

Any thought..

[nhabib]

Try installing IDU 6.0 if you haven't done so yet.

It is available at:

http://www.cisco.com/cgi-bin/tablebuild.pl/item-3des

[satishy_2]

I haven't installed the IDU 6.0 till yet , I will try that.

I have also find out on web search that this might be due to certificate issues , Any thought about this ?

[nhabib]

not too familiar with certificates, sorry

[kevin.r1.dwyer]

Were you ever able to resole this issue? We are having the same problem, ITEM reports " CCM Authentication Failure " when attempting to "KNOW" the CallManagers. We are using the local Win2000 "Administrator" account and the CORRECT password and SNMP community string.

[satishy_2]

My problem is resolved after downloading the IDU 6.0