Cisco LMS Prime 4.1 ANIServer problem

[hvangruijthuijsen]

Hello,

We use LMS Prime 4.1 Soft Appliance.

on the 23rd of March, the disk ran full and LMS crashed. After investigating and rebuilding database according to instructions, a lot is up- and running again except for the ANIServer.

Currently the ANIServer status: Administrator has shut down this server, ProcesStartTime date/time 04/02/13 17:03:53 ProcessStopTime

04/02/13 17:03:54

So it immediately stops and nothing is put in the log of ANIServer.log

If I goto report-->System-->ANI Server Analysis I get the error message: Unable to fetch information from ANIServer

System Informations --> Null, Configuration settings --> Null and Raw analysis --> Null

How can I resolve this issue?

ANIServer log of the 23rd:

2013/03/23 12:23:05 Daemon Manager ani ERROR DBConnection: Failed to acquire metadata for connection because of null DB connection

2013/03/23 12:23:05 Thread-24213 ani ERROR DBConnection$ConnectionCreator: Failed to establish DB connectivity because: java.sql.SQLException: [Sybase][ODBC Driver][SQL Anywhere]Disk full 'Fatal error:  disk full when writing to "/opt/CSCOpx/databases/ani/ani.log"' -- transaction rolled back

java.lang.NullPointerException

        at com.cisco.nm.ani.server.framework.DBConnection.statement(DBConnection.java:113)

        at com.cisco.nm.ani.server.frontend.AniMain.clearDcrpTable(AniMain.java:1055)

        at com.cisco.nm.ani.server.frontend.AniMain.exit(AniMain.java:1281)

        at com.cisco.nm.ani.server.frontend.dMgtRunner.run(AniMain.java:810)

java.lang.NullPointerException

        at com.cisco.nm.ani.server.framework.DBConnection.commit(DBConnection.java:161)

        at com.cisco.nm.ani.server.frontend.AniMain.clearDcrpTable(AniMain.java:1065)

        at com.cisco.nm.ani.server.frontend.AniMain.exit(AniMain.java:1281)

        at com.cisco.nm.ani.server.frontend.dMgtRunner.run(AniMain.java:810)

ShutDown requested from the Cisco Process Manager

2013/03/23 12:23:05 Daemon Manager ani MESSAGE AniMain: Unpublishing CM Northbound API...

2013/03/23 12:23:06 Daemon Manager ani MESSAGE AniMain: Unpublished CM Northbound API.

[AFROJ AHMAD]

Hi ,

Try the below steps:

1) Stop the Daemon Manger
/etc/init.d/dmgtd stop

2) cd /opt/CSCOpx/databases/ani

Remove/rename ani.log (if exists)

3. If Solaris:

env LD_LIBRARY_PATH=/opt/CSCOpx/objects/db/lib64 /opt/CSCOpx/objects/db/bin64/dbsrv10 -f /opt/CSCOpx/databases/ani/ani.db

If Softappliance:
env LD_LIBRARY_PATH=/opt/CSCOpx/objects/db/lib64 /opt/CSCOpx/objects/db/bin64s/dbsrv10 -f /opt/CSCOpx/databases/ani/ani.db
4. Start the Daemon Manager
/etc/init.d/dmgtd start

If above does not work then send the below information:

ani.log,aniserver.log and AniServer.properties

Thanks

Afroz

[hvangruijthuijsen]

Hello Afroz,

Problem was with ANIServer.properties file, this file got corrupt.

Thanks for your support.

Regards,

Henk