cisco PI 3.10 associated clients snmp v3 not displayed for device 15.2

[ROGER LE VERGE]

cisco prime 3.10.4 infrastructure associated clients snmp v3 not displayed for devices ios 15.2 , no problem for device ios15.0

the control credentials is ok , synchronisation is "completed" but Device Details>client> current Associated Clients> display

"no data is availble"

With snmp v2c ,associated clients are well displayed. .

a parameter is needed for ios superior of 15.0 ? (ios 15.0 is ok for different model type switch)

[Mark Elsen]

 - Check https://www.cisco.com/c/dam/en/us/td/docs/net_mgmt/prime/infrastructure/3-10/supported/devices/PI310-Supported-Device-List.xlsx , for the particular device also check the column denoting the minimum OS version for PI3.10 , 

 M.

[ROGER LE VERGE]

The 2960x series are in the list , and for 80 % of them cisco PI 3.10 associated clients snmp v3 are not displayed for device (well with snmpv2c)



thansks

[Mark Elsen]

 - Did you also verify the os versioning requirements as explained in my initial reply ?

 M.

[ROGER LE VERGE]

Thanks for your return  .for the miminmum version ios 2960x series is 12.1 , here we are in  15.0 or 15.2 ios version.

so i think it is supported.

all the graph cpu and memory is good but the clients lists is not display.

[balaji.bandi]

not sure - you may be effecting with bug :

https://bst.cisco.com/bugsearch/bug/CSCwf41824

[ROGER LE VERGE]

Yes it seems like the same problem  but only with snmpv3 , snmpv2c it is ok . curiously

[ROGER LE VERGE]

i note , normally this bug is resolved in PI3.10.4 , but not for me  tottaly (graph is ok but not clients associations "No data i avaible")

[balaji.bandi]

May be open a TAC if that is very important for you.

[ROGER LE VERGE]

Thanks for your return , i go gack to snmpv2c for all Cisco devices (460) , hope Cisco resolve this bug within Dnacenter.

[balaji.bandi]

Sure we can add wish list to progress quick

[ROGER LE VERGE]

i confirm that going back to snmpv2c on PI 3.10.4 , i recover the 6000 mac/ip associated client wired .

[balaji.bandi]

Good to know all working as expected.