01-22-2015 02:01 AM
01-22-2015 02:15 AM
Hello,
Is this a new deployment or an existing one? Were there some changes that were made that could have caused this (new IOS)?
Could you upload screen captures of the error?
01-22-2015 02:18 AM
It is an existing deployment.
No changes were made.
Cannot access the error for now as the prime is not presently where I am.
Any guidelines or commands I could use to troubleshoot.
Kindly reply.
Regards,
Tioluwani
01-22-2015 02:21 AM
I would start by connecting to it via server console to see what the error is or where it is getting stuck. Can you ssh or telnet to it? Is the CPI pingable?
01-22-2015 09:38 PM
Thank You for the response.
How do I connect via server console?
I can ssh and telnet to it.
What happens if the CPI is pingable?
Kindly revert,
Regards,
Tioluwani
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I kindly need suggestions for a challenge I am faced with on Cisco prime infrastructure.