Cisco Prime Collaboration 9 cannot discover ipphone

[Novriadi .]

Hi Folks

I am testing Cisco Prime Collaboration ver 9.0.24376 in my lab environment, Im using it to discover CUCM Cluster version 8.6.2 and successfully to obtain Server and Gateway information, but I can't see any endpoint that registered to CUCM shown on Cisco Prime Collab dashboard.

I am also test to discover my 2nd CUCM Cluster version 9.0.1 and also successful with CUCM Server component but not for the endpoint.

I follow this guide to ensure CUCM side already configure properly.

http://www.cisco.com/en/US/prod/collateral/netmgtsw/ps6491/ps12363/deployment_guide_c07-723457.html#wp9000214

Is anyone have similar problem like me ?

Thanks

Novriadi

[Anthony Gerbic]

There is a specific support forum for Prime Collaboration and older UCMS management products at:

https://supportforums.cisco.com/community/netpro/collaboration-voice-video/pcm

I don't know if anyone from the collaboration management team monitors this page.