cisco prime

[CSCO12130174]

hello,

im having some problem with my PI because every time i tried to log out of PI to activate my licenses it keeps prompting "Cannot create a session after the response has been committed" whats the problem? could it be java?

[AFROJ AHMAD]

seems to be this BUG:

"{"message":"Cannot create a session after the response has been c.... CSCug37893

Workaround : Restart the PI

Thanks-

Afroz

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[CSCO12130174]

Hello Afra,

i've restarted the PI but its still not working. what could be the other solution? im stuck :S

Regards,

Zhafri

[AFROJ AHMAD]

Hi Zhafri,

what is the version of PI ?

share the output of " show ncs status" or show status application NCS"

If possible reboot the sever and check the issue

Thanks-

Afroz

[CSCO12130174]

Hello Afra,

The version of the PI is 1.2.1.012 and im running on a virtual platform (UCS) back then when i try to log out it was successful but now the error pops out. where could i gain the output?

Thanks,

Zhafri

[AFROJ AHMAD]

from the PI cli  do the below:

ncs stop

then

ncs start

and then check the error message

Thanks-

[CSCO12130174]

Hi, 

see the attachment below, this is what i get after i did the ncs stop and ncs start.

regardss

Zhafri

[AFROJ AHMAD]

share the output of " show ncs status" or show status application NCS"

[CSCO12130174]

here it is.

[AFROJ AHMAD]

process are running fine..

can you try to remove and re-add the license and see how it works

Thanks-

Afroz

[CSCO12130174]

its still the same error afra :/

Regards,

Zhafri

[CSCO12130174]

hello afra

do you have any suggestion or solution on the error?

Regards,

Zhafri

[AFROJ AHMAD]

Hi Zhafri,

most of the customer issue got fixed after the restart of the service..not sure why it is not fixing here..

you can open a TAC case for further assistance.

****If some one had a different  view or suggestion ,please share with us***

Thanks-

[AFROJ AHMAD]

Hi Zhafri,

I would suggest you to upgrade the PI to 2.0 which have the fix of this issue.

You will not be required to have a new license if you plan the in-line upgarde (mean on the same server) but if you plan to installaed on a new machine then you will need to conatct the License team to Re-Host the license

Thanks-

Afroz

****Ratings Encourages Contributors ***