When trying to launch the CWA server setup workflow, the following error comes after taking a long time saying Collecting existing server information. Please wait.. -
CWA0: Could not fetch the error message from the database.
CWA database engine may not be running.
Check if the OpsxmlDbEngine is running.
I checked on the OpsxmlDbEngine, OpsXMLRuntime process and also other CWA dependency processes, its all started but with the 'program started - no mgt msgs received' process state.
Also tried restarting daemon manager of the server.
Most likely it is CSCsj08841. Try the workaround:
/opt/CSCOpx/bin/perl dbpasswd.pl dsn=opsxml npwd=
$NMSROOT\bin\perl dbpasswd.pl dsn=opsxml npwd=
Please post the results.
I stopped the Cisco works deamon manager and tried to change the db password but it couldnt complete the task.
INFO: Start changing password for database 'opsxml'...
Starting database engine opsxmlEng
INFO: Process created
INFO: Started the Database engine : opsxmlEng Retry 0
INFO: Started the Database engine : opsxmlEng Retry 1
INFO: Started the Database engine : opsxmlEng Retry 2
INFO: Started the Database engine : opsxmlEng Retry 3
INFO: Started the Database engine : opsxmlEng Retry 4
INFO: Getting message
INFO: Connect the database DSN=opsxml
ERROR: Failed to Start Database 'opsxml' because: Database engine 'opsxmlEng' co
uld not be started on database 'opsxml' in Bulk mode.
ERROR: Failed to start database engine for database 'opsxml'
ERROR: Failed change password for database 'opsxml'.
Please see log file C:\PROGRA~1\CSCOpx\log\dbpwdChange.log for details.
But couldnt find anything in the bdpwdChange log file.