12-15-2010 06:14 AM
When trying to launch the CWA server setup workflow, the following error comes after taking a long time saying Collecting existing server information. Please wait.. -
CWA0: Could not fetch the error message from the database.
CWA database engine may not be running.
Check if the OpsxmlDbEngine is running.
I checked on the OpsxmlDbEngine, OpsXMLRuntime process and also other CWA dependency processes, its all started but with the 'program started - no mgt msgs received' process state.
Also tried restarting daemon manager of the server.
Help pls.
12-15-2010 06:25 AM
Most likely it is CSCsj08841. Try the workaround:
On Solaris:
/opt/CSCOpx/bin/perl dbpasswd.pl dsn=opsxml npwd=
On Windows:
$NMSROOT\bin\perl dbpasswd.pl dsn=opsxml npwd=
Please post the results.
12-16-2010 06:00 AM
I stopped the Cisco works deamon manager and tried to change the db password but it couldnt complete the task.
Error:-
INFO: Start changing password for database 'opsxml'...
Starting database engine opsxmlEng
INFO: Process created
INFO: Started the Database engine : opsxmlEng Retry 0
INFO: Started the Database engine : opsxmlEng Retry 1
INFO: Started the Database engine : opsxmlEng Retry 2
INFO: Started the Database engine : opsxmlEng Retry 3
INFO: Started the Database engine : opsxmlEng Retry 4
INFO: Getting message
INFO: Connect the database DSN=opsxml
ERROR: Failed to Start Database 'opsxml' because: Database engine 'opsxmlEng' co
uld not be started on database 'opsxml' in Bulk mode.
ERROR: Failed to start database engine for database 'opsxml'
ERROR: Failed change password for database 'opsxml'.
Please see log file C:\PROGRA~1\CSCOpx\log\dbpwdChange.log for details.
But couldnt find anything in the bdpwdChange log file.
06-17-2011 03:50 PM
Solution:
Use windows 2003 server!!!
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide