High CPU utilization

[Nub65]

Hello,

We are experiencing high CPU utilization on WS-C3650-24TS switch.

Can anyone help me identify the problem?

[balaji.bandi]

Not sure what is the version of code running here. show version should give you information :

i see some bug here, worth checking :

https://quickview.cloudapps.cisco.com/quickview/bug/CSCux39490

[Nub65]

Version 03.03.05SE

[Leo Laohoo]

Raise a TAC Case.
This is a very popular bug: CSCuo14511

[Nub65]

I was thinking about restarting stack, maybe it can help?

Uptime of the stack is about 3 years.

[balaji.bandi]

yes, reload the device may fix if this the high CPU occurs again recommend to upgrade as per the Bug reported recommend version to fix..

[Nub65]

If I just type "reload" it will reload all the switches in the stack right?

[balaji.bandi]

yes, it will reload entire stack, that is your intention.

[Nub65]

Thank you

[Nub65 · Accepted solution]

I reloaded the stack and it helped.

[balaji.bandi]

Glad all end good, Hope it is resolved, mark as resolved.