07-16-2012 12:55 AM
Hi,
We have been receiving email alerts for any unresponsive devices in Cisco Prime. I was able to find the option to customize the subject for such email alert under Admin-Network-Notification and Action settings, however I am not able to locate the option to change the email body.
The email body for such alerts has lot of unrequired information which I would like to remove.
Can someone provide me the options on how to get rid of such information in the email body.
Regards
07-16-2012 02:28 AM
Hi Sundeep,
try this:
Have you tried according to this docs:http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.1/user/guide/admin/useNotif.html
Regards
Please rate if it helps.
07-16-2012 04:05 AM
Hi Sandeep,
I went through your link, all I could find is ways to customize Email subject not the body. Any other alternative.
Regards
07-16-2012 03:34 AM
Hi ,
To customize the e-mail subject:
Step 1 Select Admin > Network > Notification and Action Settings > Fault - Email subject customization.
The available and selected lists of the subject attributes for e-mail are displayed.
To customize the e-mail subject, you can add and remove subjects from the current e-mail subjects list. By default, following list of e-mail subject attributes are displayed in the Selected Subjects for E-Mail box.
•Event ID
•Device Name
•Time
•Severity
•Event Name
•Status
To add a subject:
a. Select the subject attribute from Available Subjects for E-Mail.
b. Click Add.
The selected subject attribute is added to the Selected Subjects for E-Mail list.
You can add a subject attribute only from the Available Subjects list to the Selected Subjects list. You cannot add a subject attribute from the Selected subject list to the Available Subject list.
To remove a subject attribute:
a. Select the subject attribute from Selected Subjects for E-Mail.
b. Click Remove.
The selected subject attribute is removed from the Selected list and added to the Available subjects for E-Mail list.
You can remove a subject attribute only from the Selected Subjects list and not from the Available Subjects list.
Step 2 Click Up or Down to rearrange the order of the selected e-mail subject attributes.
Step 3 Click Apply to save the customized e-mail subject attributes.
Note: Other than this you will not be able to customize any thing, User-defined fied option will not work.
I hope this will help
Thanks
Afroz
07-16-2012 04:04 AM
Hi Afroj,
Your steps will help me customize my email subject not the body. Check the attached screenshot of the alert. You will notice a lot of information which is not required. I need to get rid of such information.
07-16-2012 04:49 AM
Hi Sandeep,
As per my understading , unfortunately we can not customize the Body of the Alert
Thanks
Afroj
09-07-2015 02:51 AM
Hi,
I know this is an old thread; I am also encountering the same issues and I was wondering if the feature may be available on the Prime Infrastructure 3.0? Based on the administration guide, it seems to be able to include custom test in the body of email however not too sure if it may be possible to remove/customize the content of it?
Thanks.
06-01-2016 02:31 PM
Hi did you able to get contents customized on subject and body of line. I want to see device name in subject, how that is possible
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