Including Interface Description in Cisco PRime Infrastructure Alarm Message

[alessandro.s]

Hi all,

i succesfully configured a Cisco Prime Infrastructure 2.1 applliance to display an alarm and to send me an e-mail when switch uplink ports goes down.

The text displayed in alarm message is :

port 'interface_id' is down on device 'device_ip_address'

I'd like to include in this text also the interface description so the text will display :

port 'interface_id'  'interface_descriprion' is down on device 'device_ip_address' 

Is this possible?

Thankyou in advance

[steverobin]

We use CloudView NMS for this purpose  http://www.cloudviewnms.com. It shows all our network.  You can configure your e-mail when interface goes down.

[alessandro.s]

Hi,

i'd like to not use a third part software, we spent a lot of time configuring prime for monitoring and logging and sincerely i'd like to find a solution for that!!

Thankyou so much.

Regards

[Hilario Martin]

Hi Alessandro,

This issue was solved on version 2.2 and now after upgrading to 3.0 we are receiving again messages without Interface Description.

Anyone else with same problem?

Thanks!

[helpdeskmt]

hi all,

i am also facing this problem after upgrading prime 3.2 to 3.5.
In prime 3.2, The text displayed in alarm message was in below format :
port 'interface_id' 'interface_descriprion' is down on device 'device_ip_address'
But now in prime 3.5, 'interface_descriprion' text is not displayed in alarms messages.
please suggest...

[Hilario Martin]

Hi Alessandro,

have you find anything about this feature to add interface/port description on alarm message?

Best Regards.

[alessandro.s]

Hi Hilario,

unfortunately i was not able to.. or at least not yet!! i will eventually post the solution.

Regards

[Hilario Martin]

Thanks Alessandro,

Do you think it could be a new feature that incorporates the new version 2.2?

Best regards.

[alessandro.s]

Hi Hilario,

sorry for the late reply, i don't know if this feature is supported on verion 2.2 or te newest 2.2.1, i'll upgrade the appliance and let you Know!

[techbjs08]

Hi Alessandro,

What steps did you take to accomplish the switch uplink alarm message?

Thanks

[alessandro.s]

Hi,

i followed these steps :

SWITCH SIDE

- configured Prime Infrastructure as snmp-server host;

- enabled snmp-traps for linkup and linkdown events globally;

- disabled snmp-traps for linkup and linkdown on non relevant interfaces using the no snmp trap link-status command

PRIME INFRASTRUCTURE SIDE

- under "Deploy/Monitor Deployment" i deployed template "Interface Health"  for all the interested switches

-  under "Administration/System Settings/Mail Server Configuration" configured my internal SMTP server to make Prime Infrastructure able to send e-mails

- under "Operate/Alarms & Events" click on "Email Notifications" , then on "Switches and Hubs"

   - check the "critical" box ,  insert the destination e-mail address into the "To" field then click "Save"

 -  check the "switches and Hubs" box and then click Save

As i know is possible to avoid to configure every single not-interesting port on the switches with "no snmp trap link-status" command (it's a bit annoying when you have tens of switches), using Port Grouping configuration on PI but i tried it without success.

Hope this helps.

Best Regards,

[techbjs08]

Thanks Alessandro!!

[alessandro.s]

you're welcome!

[ramkris2]

Hi Alessandro,

The options that can be included for E-mail notifications are listed under:

Administration > System Settings > Alarms and Events

Unfortunately, Interface Description is not one among them.

Ram

[alessandro.s]

Hi Ramkris,

thanks for your reply.

I saw that the options that can be included in e-mail notifications are listed under this menu and is not possible from GUI to add interface description , i just wanted to know if this could be possible using some kind of Scripting via CLI.

Regards,

Alessandro