LMS 3.2 Archiving Partially successful

[Muhammed Safwan]

Hi,

We have installed LMS 3.2,But for some of the switches archiving is partially successfull.Switches are 6500 in transparent mode.We use ssh for archive management.dcmaservice Log says...

[ Thu Jan 21  14:51:05 AST 2010 ],ERROR,[Thread-1540],com.cisco.nm.xms.xdi.transport.cmdsvc.LogAdapter,error,19,Unknown authentication method: keyboard-interactive.In the RME I can see the log as Command Failed.

[Joe Clarke]

Exactly which configuration is failing?  A device can have up to three different configurations: RUNNING, STARTUP, VLAN.  The failing configurations will dictate the next troubleshooting step.

[Muhammed Safwan]

Hi Clark,

Actually its Vlan Configuration.

[ Thu Jan 21  14:51:43 AST 2010 ],ERROR,[Thread-1540],com.cisco.nm.rmeng.dcma.configmanager.ConfigManager,updateArchiveForDevice,1355,VLAN RUNNING Config fetch Failed for 10.10.0.1

Startup and running configuration is successful.

[Joe Clarke]

For RME to be able to fetch the VLAN config, it must be able to copy the vlan.dat file from flash back to itself using TFTP.  RME will issue a command similar to:

copy flash:vlan.dat tftp:

Make sure the device can properly copy the vlan.dat back to the RME server using TFTP.

[Muhammed Safwan]

The switch is in transparent mode,does not have the vlan.dat file on flash.

[Joe Clarke]

What version of code is this switch running?  What type of switch is it?

[Muhammed Safwan]

We are having 12 WS-C6509-E switches running the ios Version 12.2(33)SXH4 giving this partially successful error.

[Joe Clarke · Accepted solution]

For 6500s, the command is:

copy const_nvram:vlan.dat tftp:

Even though you may be in transparent mode, you may still have an old vlan.dat file in const_nvram:.  If so, delete it, and this error should go away.

[Muhammed Safwan]

thanks clarke,I will try this remedy tomorrow and let you know.

[Muhammed Safwan]

Got it clark,I have deleted the old vlan.dat file and now its working fine.Thank you very much for your support.