LMS 4.2.4 User Tracking End Host Report The system cannot find the path specified

[kkolander]

Hello at all,

I have a problem when creating a scheduled User Tracking End Host Report.

I always get the message "The system cannot find the path specified" and the job fails.

An immediate report is successful.

I tried to change the "Report Publish Path" from "C:/Program Files (x86)/CSCOpx/" to "C:/PROGRA~2/CSCOpx/", but that did'nt worked.

Has anybody an idea?

Regards, Kerstin

[Vinod Arya · Accepted solution]

Share the screenshot of the following directory :

NMSROOT\CSCOpx\campus\etc\cwsi

In case it is blank, try following :

1.Stop the services : net stop crmdmgtd 

2.Take a copy of > C:/Progra~2/campus/etc/users and place it under C:/Progra~2/campus/etc/cwsi

3.Start the services : net start crmdmgtd

Please try and let me know the updates.

-Thanks

Vinod

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[kkolander]

Hi Vinod,

attached the screenshots of the directory NMSROOT\CSCOpx\campus\etc\cwsi.

The directory C:/Progra~2/CSCOpx/campus/etc/users contains only one folder named as my Windows-username.

Kerstin

[Vinod Arya · Accepted solution]

Please try to copy the users directory and copy it to NMSROOT\CSCOpx\campus\etc\cwsi and restart daemons.

Let me know the updates.

-Thanks

Vinod

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[kkolander]

Hi Vinod,

thank you yery much, it works!

Best regards,

Kerstin

[Vinod Arya]

Kerstin,

Glad I was able to help. :-)

-Thanks

Vinod

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