06-30-2008 12:24 AM
Hi,
We are running LMS 3.0.1 with Common Service version:3.1.1 and Campus Manager Version:5.0.2.
Every time we need to start most of the processes(Common Services>Server>Processes) because every time all the processess are
stoped with a Process State " Administrator has shut down this server".
After restarting all stoped processes after 7-8 hours again all the Processes will stop automatically.
Please helpe out!!
Thanks & Regards,
06-30-2008 12:32 AM
Non-transient processes don't stop on their own. Check to see if any processes have a failed state. If so, then that is a place to start troubleshooting. You should also check if anyone is doing any software or package updates, or if there is any script being run periodically which takes down daemons (especially if the daemons go down at the same time every day). Some tools on Windows which act as service watchdogs have been known to interfere with LMS. If you are managing CiscoWorks services by something other than the Daemon Manager, turn that off.
07-22-2008 11:00 AM
I am experiencing the same problem
DFMCTMStartup and DataPurge processes are shutdown
The ProcessState said " Administrator has shut down this server " and they will not start when i try to start them.
FYI
there is no software or package updates taking place. Neither is any periodic scripts running. I am using only the Daemon Manager
Your help will be appreciated
thanks
07-22-2008 11:03 AM
These two processes are allowed to be down. "Administrator has shut down this server" is a valid state for these two processes.
07-22-2008 11:23 AM
thank you for your quick responds
But how do i resolve below Problem from my Critical Message Window Portlet
Processes DFMCTMStartup, DataPurge are down
Log files CVDeviceSelector.log.*, psu.log.* exceeded the recommended size limit
i have run
perl logBackup.pl -force -dir D:\LMSBackups
but the file size for PSU.log* is 4000
while CVDeviceSelector.log* is 10240
These numbers stay the same after running the perl script
what am i doing wrong
thanks
07-22-2008 11:27 AM
This issue has nothing to do with this thread. Please start a new thread about your log file sizes.
07-22-2008 01:33 AM
Hi
It seems I have the same problem.
Did you solve it and if yes, how, please ?
Thanks and regards
Caroline
08-15-2008 06:33 AM
If you see this issue ensure the server is patched to latest versions,
if starting with LMS 3.0.1 that means:
December 2007 updates
DFM 3.0.3
(obviously do campus/device updates for rme and cv and common service patches too)
08-15-2008 07:22 AM
If you problem is that DFMCTMStartup and DataPurge are shown as Down in Critical Message window, you are hit by Bug CSCsj32177.
It's a false alarm, not a serious problem with your server.
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