No IP Phones in Campus Manager

[russnash]

Running LMS 3.2 and Campus Manager 5.2.0. In looking at campus manager showing 0 IP phones. Do I need to "start acquistion" to populate IP phones?

[Martin Ermel]

the Call Manager that manages the IP Phones must be successfully discovered in LMS (green icon on topology); a successfull DataCollection followed by an acquisition should finally give you the result you want.

see also here:

https://supportforums.cisco.com/message/635719#635719

for CallManager integration in LMS see here:

https://supportforums.cisco.com/message/3556518#3556518

[russnash]

Get the following message when trying to launce topology services.

[Martin Ermel]

the problem is what the pop up window says:

you (your user) do not have the privilege to create the directory C:\Program Files(x86)\Java\jre6\lib\endoresed

If you are allowed to, change the permission for "C:\Program Files(x86)\Java\jre6\lib" so that your user has full permissions on this directory.

If this directory does not yet exists, change the permissions on the parent directory;

alternatively, get the Java plugin from the LMS server and install it manually AS ADMINISTRATOR  on your client.

The plugin is located on the LMS Server in this directory:

    NMSROOT\CSCOpx\htdocs\plugin

the file name is similar to this (depending on the version);

    jre-6u22-windows-i586-p_withjacorb.exe

[russnash]

Was able to load topology services in cisco works server.