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Replies

PI 3.0.1 Alarm acknowledgement no more avilable???

Waldemar Gretz
Beginner
Beginner

Hi,

we have a problem to acknowledge alarms after update to version 3.0.1

Has somebody the problem too? Nothing work more acknowledge, assign or clear.

greetz

Waldemar

2 Accepted Solutions

Accepted Solutions

I have this problem as well in PI3.0.1, you can expand the alarm and clear or acknowledge within the message.  It's a pain if you have lots of alarms.

View solution in original post

Abel JULIAN
Beginner
Beginner

Hello, 

Problem solved for me with the 3.0.2 patch. 

Regards, 

View solution in original post

6 Replies 6

fhk-cseifert
Beginner
Beginner

Hi Waldemar,

we have this problem too... I tried latest Firefox and Firefox ESR at Windows 7 and OS X without success to delete, assign or acknowledge an alarm. I opened a tac case. If there are any news, I will post it here.

 

Greetings, Chris

Hi Chris,

thanks for rapid answer.

Ok, then i will await your info.

greetz

Waldemar

I have this problem as well in PI3.0.1, you can expand the alarm and clear or acknowledge within the message.  It's a pain if you have lots of alarms.

fhk-cseifert
Beginner
Beginner

Hi again,

here is the answer from Cisco TAC: 

"As per information provided you are hitting known issue – CSCuw86609.
https://tools.cisco.com/bugsearch/bug/CSCuw86609/?reffering_site=dumpcr

Currently there is no fix or workaround applicable for the bug, but fix is targeted in 3.0.2 which has to be out somewhat in the end of November."

So we have to wait...

Greetings, Chris

fhk-cseifert
Beginner
Beginner

Hi again, 

today I updated to PI 3.0.2. Somehow it is possible to delete incidents at summay list... it works better with Safari then Firefox and sadly it is not very fast and "stable".

Thanks and greetings,

Chris

Abel JULIAN
Beginner
Beginner

Hello, 

Problem solved for me with the 3.0.2 patch. 

Regards, 

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