Prime Infrastructure 3.4 upgrade and EOS

[csrlima]

Hi , good afternoon everyone, I have a question about Cisco Prime Infraestrutucture: A customer has a version 3.3 or 3.4 that are EOL and EOS and EOSuport ends next year, however the version 3.7 is still supported by cisco. As we want to make a 3 year contract, my question is if we can go ahead with the renewal and if there are problems with the end of the product's EOS date we will upgrade to the supported version. It seems to me that what I said is feasible, and that we could upgrade from version 3.3 to version 3.7( and in this case it would even need an intermediate version 3.4) but it would be possible. What do you think?

Best Regards

[balaji.bandi]

If you like safe approach, i did couple of upgade recently same.

1. Take Full Applicaiton and appliance backup (takes easily 10 hours and more - depends on the size of the database)

2. Go with inline Upgrade 3.3 to 34 (if this HA, make sure you break the HA before upgrading) - 6 hours

3. check all working as expected.

4. personally i take the backup again as mentioned step1.

5. NCS stop

6. Upgrade to 3.7 (this will take same as above 6 hours ) - Hostname changes here (if you have capital letters that become lower letter)

7. personally i take the backup again as mentioned step1.

If you like to go to higher level 3.9 is stable version.

if that is the case, you need install fresh install and restore the backup from 3.7.

[csrlima]

Ok, thank you @balaji.bandi  for this , so with this i assume that 3.7 or 3.9 are suported versions, so we can extend customer contract and then upgrade old versions to new ones, is that correct?

[balaji.bandi · Accepted solution]

yes technically if you have License you can upto 3.9 (i do not see any issue)

in-line upgrade up to 3.7,  3.9 fresh installation (due to Redhat Upgrade).

[Leo Laohoo]

Upgrade straight to 3.9.