Problems with Inventory after upgrade to LMS 4.0.1

[vesk01]

Hello,

after an upgrade to LMS 4.0.1 there is a problem with the inventory. The inventory is not working for all switches, most of them are with CAT OS

with different versions.

I have found a bug that resembles the situation but it looks like this was a bug with the previous version of LMS - CSCsv65621.

Any ideas for some other problems that may cause LMS 4.0.1 not to find in the inventory all the devices?

Thanks in advance,

Vesko

[Nael Mohammad]

First these are the only CAT OS devices supported:

http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.0.1/device_support/table/lms401sdt.html#Catalyst%20OS%20Devices

1. What kind of devices are we talking about here?

2. Enable the debugs from Admin --> System --> Debug Settings --> Config and Image Management Debugging settings.  Select ICServer and enable the debugs the modules listed.

3. Duplicate the problem.

4. Post the show ver along with the LMS logs from CSCOpx/log directory  called dcmaclinet.log, dcmaservices.log, and ICServer.log. Give me a  sample IP or hostname to work with to troubleshoot.

5. Get the jobs logs from CSCOpx/files/rme/jobs/ICServer/ . The job ID is from step 3 when you recreated the job to duplicate the problem.

[vesk01]

Hello Nael,

sorry for the late reply, but we needed some time for testing. So, playing around with the SNMP timers have solved our problem and now all the devices are found by the Inventory.

Thanks for your reply and for your time,

Vesko