Upgrading Cisco Prime to 3.10.4

[ali007]

Hi,

been going through the documents but struggling to identify how exactly to upgrade our Cisco prime infrastructure to 3.10.4.

we are currently running a VM based 3.10 version.

will appreciate if someone can write down the steps involved.

thanks

[marce1000]

  - FYI  : https://manuals.plus/cisco/prime-infrastructure-3-10-4-manual#installing_the_release_from_local_storage

 M.

[balaji.bandi]

is this appliance or virtual one ?

1. take the backup full

2. Make sure freeze the changes - no changes to be done while upgrading.

3. read the release notes and bug (mainly) - follow upgrade process.

Administration / Licenses and Software Updates / Software Update

upload the image you downloaded from Cisco site :

follow step by step as guided upgrade steps.

https://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/3-10-4/release_notes/Cisco_Prime_infrastructure_3_10_4_Release_Notes/bk_cisco_prime_infrastructure_3_10_4_release_notes.html

[ali007]

HI,

i am trying tp upgrade the prime now and been able to upload the bundle file to prime default repository however the "application upgrade" command doesnt not exist:

-----/Admin# application upgrade ?
% invalid command

----/Admin# application upgrade
^
% invalid command detected at '^' marker.

----/Admin# ?
Exec commands:
backup-logs Backup system and application logs
banner Configure login banners
change-password Changing current CLI user password
clock Set the system clock
collect-tac-info Collect TAC Info
configure Enter configuration mode
copy Copy commands
debug Debugging functions (see also 'undebug')
delete Delete a file
dir List files on local filesystem
exit Exit from the EXEC
mkdir Create new directory
ncs NCS Top Level Command
nslookup DNS lookup for an IP address or hostname
ping Ping a remote ip address
ping6 Ping a remote ipv6 address
rmdir Remove existing directory
rsakey Manage RSA public key for user authentication
show Show running system information
ssh SSH to a remote ip address
tech TAC commands
telnet Telnet to a remote ip address
terminal Set terminal line parameters
traceroute Trace the route to a remote ip address
undebug Disable debugging functions (see also 'debug')
write Write running system information

-----/Admin# show ver

Cisco Application Deployment Engine OS Release: 4.1
ADE-OS Build Version: 4.1.0.001
ADE-OS System Architecture: x86_64

Copyright (c) 2009-2021 by Cisco Systems, Inc.

Version information of installed applications
---------------------------------------------

Cisco Prime Infrastructure
********************************************************
Version : 3.10.0 [FIPS not Enabled]
Build : 3.10.0.0.205

[balaji.bandi · Accepted solution]

I have addressed other post - role of the admin should be administrator (you mentioned network-admin role) - i am guessing that s the issue.