Upgrading Prime from 3.1.6 to 3.2 Issue

[Tarek Assaf]

Hello, 

I am trying to upgrade prime from 3.1.6 to 3.2 but it gives me the below error.

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Stage 1 of 7: Transferring file ...
% Repository not found
PrimeExpress/admin# APPlication upgrade PI-Upgrade-3.X_to_3.2.0.0.258.tar.gz defaultRepo
Save the current ADE-OS running configuration? (yes/no) [yes] ?
Generating configuration...
Saved the ADE-OS running configuration to startup successfully

Please ensure you have a backup of the system before proceeding.
Proceed with the application upgrade ? (yes/no) [yes] ?

DO NOT press ^C while the upgrade is in progress
Aborting upgrade with a ^C may leave the system in a unrecoverable state

Initiating Application Upgrade...
Stage 1 of 7: Transferring file ...
-- complete.
Stage 2 of 7: Unpacking file ...
-- complete.
Stage 3 of 7: Executing pre-install ...

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
System will reboot a few times to complete the upgrade process.
Please monitor the upgrade progress from the system console.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

ERROR : Please run the application upgrade from the system console to
monitor upgrade progress. Use system monitor, serial terminal or a virtual console
to initiate the upgrade.

WARNING : It is strongly recommended to copy the latest backups to an
external repository before proceeding with the upgrade.

% Pre-install step failed. Please check the logs for more details.

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Prime Version.

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Cisco Prime Infrastructure
********************************************************
Version : 3.1.0
Build : 3.1.0.0.132
Critical Fixes:
PI 3.1.6 Maintenance Release ( 6.0.0 )
Device Support:
Prime Infrastructure 3.1 Device Pack 9 ( 9.0 )
Prime Infrastructure 3.1 Device Pack 11 ( 11.0 )

------------------------------------------------------------------

Please adivse how to upgrade from console, our prime is installed on Vmware and the console is different than cisco.

[marce1000]

 https://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/3-0/administrator/guide/PIAdminBook/config_HA.html#62999

M.

[mendiratta_vimal]

Thanks M,

This one resolved my HA query.

cheers.

[Jason Wang]

I used the guide listed by the users below. The caveat is you need cli access (not through SSH)  and there needs to be 25% of space on the disk. There's a section below on how to clear some of the cache. I wasn't doing it in HA.

[mendiratta_vimal]

Hi J,

What do you mean by CLI access "not through SSH", presently i have CLI access through ssh, I will be using theis generic keyboard and mouse connected to actual server in Data Center, I hope you are referring to that one?

[Jason Wang]

yes that works. or from console of ESXi