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ASDM Not Running

fatalXerror
Level 5
Level 5

Hi guys, I have a new FP2130 running in ASA code and I did all necessary config already for accessing the ASA via ssh and http using ASDM.

SSH is working however, ASDM is not. 
When I open my ASDM and entering the username and password, the ASDM will just load then it will close then nothing happens. 
any idea how to resolve this?

thanks

4 Replies 4

balaji.bandi
Hall of Fame
Hall of Fame

what is the version of ASA and ASDM?

 

check the matrix :

 

https://www.cisco.com/c/en/us/td/docs/security/asa/compatibility/asamatrx.html

 

 

 

BB

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How to Ask The Cisco Community for Help

run the ASDM using CLI which will show the error messages if any.

Please rate this and mark as solution/answer, if this resolved your issue
Good luck
KB

this is most probably due to a file called .jar  (Java) you need to make sure your ASA software is compitable with ASDM file.

 

https://www.cisco.com/c/en/us/td/docs/security/asa/compatibility/asamatrx.html

please do not forget to rate.

I would try to enable the http and asdm debugs and see if they return any clear output to helping tshooting the issue.

debug http 127

debug asdm history 255

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