Jabber

Resolved! Pop-up proxy authentication appears in Jabber

Hi everyone, Updating Jabber software (15.2.1) in PC, we've noted proxy authentication pop-up appears into Jabber window. This pop-up appears anytime after Jabber authentication. I'm generating some logs from Jabber to analyse this issue. CSCwn16254 ...

Audio Device Settings change randomly

Hello Cisco Community,I'm reaching out to seek support and share experiences regarding some challenges we're facing with Cisco Jabber for Windows within a Citrix Workspace environment. Our setup includes the Citrix Workspace App for ChromeOS, version...

Why Jabber Shows Certificate Errors When FIPS Is Enabled

How to Fix the Issue

CSCwk82601 - After Windows upgrade, Jabber crashes when launched

CSCwk82601 - After Windows upgrade, Jabber crashes when launched, do we know any fixed release or a workaround ?

Resolved! Jabber for Windows 15.1.1 Upgrade Deletes Chat/Call History Database

Hi everyone,After upgrading Jabber to 15.1.1 on Windows, I noticed that all chat and call history gets wiped.Even if I restore a backup of the \AppData\Local\Cisco\Unified Communications\Jabber\CSF\History\user.db local database file, as soon as Jabb...

Adding Missing WhatsApp-like Features to Cisco Jabber On-Prem with CUC

Hello,I am using Cisco Jabber connected to our on-premises CUCM in my organization.I have noticed that some features available in WhatsApp are missing, such as:Message read and delivery receiptsAutomatic group deletion after disconnectionNo audio/vid...

Missed Call Notifications Not Appearing After Reconnecting to Internet

Hello For All,I'm experiencing an issue with Cisco Jabber that I'm hoping someone here can help me troubleshoot. When I'm offline and someone calls me, once my internet connection is re-established, I don’t receive any missed call notifications. This...

Missed call from Call Manager

I've seen this missed call on several occasions but I've never been able to replicate it. I haven't found much information about it and nothing on what's causing it. Does anyone know what causes it or what scenario will make this missed call to appea...

Can I Use My Cisco Jabber Credentials to Sign In to Webex?

Hello..I am currently using Cisco Jabber with my organization for messaging and voice calls. I recently installed the Webex app and I would like to askCan I use the same login credentials from Jabber to sign in to Webex?If not, what steps should I fo...

Jabber push notification issue

Hi.I have a problem with the Jabber app. When I am offline and someone calls me, I do not get any missed call notification after I come back online. It is like the call never happened.Does Webex have the same problem or does it show missed call alert...

If I have to pay to use Webex, why is there a sign-up button?

Hello,I noticed there is a sign-up button on the Webex site. If Webex requires a paid subscription to use, could you please clarify why the sign-up option is available?Thank you in advance.

Cisco Jabber replacement server testing problems

I have a Cisco CUCM HA Cluster (v14.0), and Cisco Expressway HA cluster, which users only connect to using MRA. The Expressway set up is I have a primary and secondary C server, and a primary and secondary E server. CUCM has publisher and 7 subscri...

Resolved! How to edit/delete chat rooms as a CUCM admin?

I have admin access to our CUCM panels across the company. In the 4 years that we have rolled jabber out across the company, there have been users that have made chat rooms for colleges to join. Some users have left the company with the chat rooms st...

CSCwn62110 - Jabber 14.X and 15 Crashes at Startup

Problem ist fixed with Poly Lens 2.1.0:https://info.lens.poly.com/lens-dt-rn

Resolved! Federated XMPP user still sees Jabber user as online after sign out

Hi. I have a Jabber user, User A, with a contact in a federated XMPP domain, User B. When I sign out of Jabber (on Windows 10) User B still sees User A as online, up until a specific sequence of events until finally User A's presence is "offline". Th...

Jabber

Forum Posts

Resolved! Pop-up proxy authentication appears in Jabber

Audio Device Settings change randomly

Why Jabber Shows Certificate Errors When FIPS Is Enabled

CSCwk82601 - After Windows upgrade, Jabber crashes when launched

Resolved! Jabber for Windows 15.1.1 Upgrade Deletes Chat/Call History Database

Adding Missing WhatsApp-like Features to Cisco Jabber On-Prem with CUC

Missed Call Notifications Not Appearing After Reconnecting to Internet

Missed call from Call Manager

Can I Use My Cisco Jabber Credentials to Sign In to Webex?

Jabber push notification issue

If I have to pay to use Webex, why is there a sign-up button?

Cisco Jabber replacement server testing problems

Resolved! How to edit/delete chat rooms as a CUCM admin?

CSCwn62110 - Jabber 14.X and 15 Crashes at Startup

Resolved! Federated XMPP user still sees Jabber user as online after sign out

Cisco Jabber replacement server testing problems

CSCwn62110 - Jabber 14.X and 15 Crashes at Startup

Jabber 15.0 - Rejected incoming calls keep on ringing

Jabber excessive logging !?

webex messaging window

Pop-up proxy authentication appears in Jabber

Jabber for Windows 15.1.1 Upgrade Deletes Chat/Call History Database

How to edit/delete chat rooms as a CUCM admin?

Federated XMPP user still sees Jabber user as online after sign out

Dispatch message issue in cisco voicemail