Hi,
A customer already has a CM cluster (v 3.1.4b) and 1 Unity server (v 3.1.5) and one external access number.
Now a second Unity server is required since the first server has reached the supported number of subscribers.
The 2 servers will be part of the same AD domain and part of the same Dialling Domain - therefore the subscribers homed to each Unity server will be accessible to those homed to the other server and vice versa.
Will it be possible for any subscriber to use the one DID external number to access their voicemails, by pressing * and logging in at the 'Welcome to Cisco Unity' prompt, regardless of which Unity is their home server?
Will the Unity server that is the target of the DDI number handle the call or pass it to the home server of the subscriber?
Or have I got it completely wrong?
Cheers
Graeme