7936 initialize problems

[allan.morin]

CCM 3.3.3 SR3 (Publisher/Subscriber)

7936 phoneload upgraded to cmterm 3-3-9-0.(CCM has been restarted)

Phone is in CCM database.Phone is plugged into exsisting IP phone jack,but will not register.display stays in "configureing IP" The ip address shown in phone setup is a data vlan IP address.No info.displayed in phone settings is of voice vlan info.

but exsisting phone works Ok from same location.

Any thoughts?

Thanks

[Rob Huffman · Accepted solution]

Hi Allan ...

Try changing the switch port to an access-mode switch port where the access vlan is your voice vlan.

Hope this helps! Rob

[allan.morin]

Rob,Thanks for your help!! It worked.