911 Access with EM logout profile

[dave.drolett]

Hi,

I'm getting ready to enable extension mobility and would like all phones that are logged out to still be able to access emergency services.

I have three different locations/gateways and the physical phones will always stay put, only the users move.

I seemed to remember a way to do this with seperate device / line CSSs but can't find the thread.

Can someone help?

Thanks,

Dave

[brian-henry · Accepted solution]

You seem to have answered your own question in a way.

You can set the device to have a generic DN, Set a CSS on the line to block, Local, LD, In Iternational, but let the Device CSS have the default which is usually, Internal_PT, Line1-PT, VMPilotPoint-PT, TollFraud-PT, Site-Dev-PT.

Have translation patterns of

911 in the Line1-PT and have its CSS to E911-CSS which has access to a local RL/GW.

9911, in the Line1-PT, The Called Party Transform Mask of 911 and have CSS to E911-CSS which has the E911-PT in it.

Have a Route Pattern of 911 in the E911-PT

Kinda set it up like you would CER but do not point it to a CTI-Route Point but to the Route Pattern itself.

Since you have three sites you could have an Internal-PT for each location SiteX-Internal-PT, SiteY-Internal-PT and SiteZ-Internal-PT.

Have the Translation Patterns of 911 and 9911 for each Internal-PT and then have it route to its appropriate RL/GW.

I hope I am making since and this helps you if not just let me know.

Brian

[dave.drolett]

Brian,

Thanks. That helps a lot.

Dave