Hello,We have UCM 6.1.3 integrated with Exhange Unified Messaging 10 via SIP.  I have a CTI route point (*5XXX) that allows users to forward directly to voicemail.When an administration assistant receives a call on their bosses line appearance (examp...

Since 'upgrading' to Internet Explorer 7, I now get prompted by Call Manager for an ID and password by Java immediately after I've logged in to the web interface.Does anyone know of a way to stop this from happening?Thanks,Dave

I just set up Attendant Console on my CM 4.1(3) system, the line status indicators in the PC application were working fine, but I was still having problems with my pilot ringing fast busy.I restarted the TCD service on my pub and sub and that solved ...

I'm currently in the middle of an Avaya PBX to Cisco VoIP conversion and as I get ready to convert our Security department, I realized they have the need to know when an IP phone dials 911.In Definity, you simply set up a 'crisis-alert' button on a p...