Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hello,We have UCM 6.1.3 integrated with Exhange Unified Messaging 10 via SIP. I have a CTI route point (*5XXX) that allows users to forward directly to voicemail.When an administration assistant receives a call on their bosses line appearance (examp...
Does anyone have an actual document or example on how to customize the 5.0 MSI installation? Is it the same as the 4.6 customizations? Same png sizes? Because I don't see a vpnclient_en.msi in the default package.Thanks,Dave
Since 'upgrading' to Internet Explorer 7, I now get prompted by Call Manager for an ID and password by Java immediately after I've logged in to the web interface.Does anyone know of a way to stop this from happening?Thanks,Dave
I just set up Attendant Console on my CM 4.1(3) system, the line status indicators in the PC application were working fine, but I was still having problems with my pilot ringing fast busy.I restarted the TCD service on my pub and sub and that solved ...
I'm currently in the middle of an Avaya PBX to Cisco VoIP conversion and as I get ready to convert our Security department, I realized they have the need to know when an IP phone dials 911.In Definity, you simply set up a 'crisis-alert' button on a p...
In theory, the feature is working correctly, the VM server correlates the mailbox being called with the source of the call and assumes that you are calling your own mailbox. I need to find a way to send the original source of the call to the VM serv...
Chris, Thanks for your response.Yes, I have the field "Redirecting Diversion Header Delivery - Outbound" checked under the "outbound Calls" section.I also have the same related field checked on the "Inbound Calls" section.Dave
Thanks for your reply.I have the voice vlan configured but not the access vlan. I will configure that and place the respective router ports in the corresponding access vlans.I have DHCP servers so I have not configured the 1700s to give out addresse...
