Appending 9 on inbound calls

[NAVIN PARWAL]

Folks,

I have a special request from my manager. She wants to be able to see the missed call list and be able to redial without using the edit button. Is it doable? I mean how would the callmanager know that the incoming call is local, long distance or international???

I was looking at callmanager properties under service parameters and it has a field that would automatically append a digit to the caller ID based on if the call for local or LD.

Am i making any sense? it is possible to do what my manager asked for?

[Chris Deren]

You're right on the money, you need to change that service parameter. Based on the number plan and number of digits file CallManager can distinguish international from long distance and local calls. If you only want to prepend 9 to long distance than only fill out "National".

Chris

[NAVIN PARWAL]

I am sorry i did not get the last part. Appending 9 to a long distance than only fill out "national" . i will make sure i grade your post, could you please tell me what variables i need to fill in the service parameters??

what is considered local for callmanager, 7 digit or 10 digit. when a call comes in it comes in as 10 digits regardless of it being a local or longdistance call, i would not like to dial a 91 when redialing so my telco can charge me LD rates when i am actual calling local? any ideas?

Thanks

[Chris Deren]

Service provider will not charge you long distance if you dial the number with area code, the local charge is based on LATA charges which are bands usually A, B, C depending on distance. So if you dial with or without area code to reach local number it is still local call.

Anyway, under "National Number Prefix" enter 91, this way all calls will get prepended 91 and your users will not need to edit dial everytime.

Chris

[NAVIN PARWAL]

does that mean that if i dial a local number (10 digits) as a 1+10 digit number it would be considered as local and charged local from telco as well.

I am in 202 area code. When someone calls us from local area code the called id comes up as lets say 2029293456 so if i redial this number as 912029293456 telco would not charge me long distace charges and would automatically know that it is a local call??

Thanks

[Chris Deren]

Yes, it will still be local call. To confirm that contact your service provider.

Chris

[jjia]

Hi,

I have the samiliar requirement.

Read the posts, looks like that you configured the MGCP voice gateway instead of H323, which should apend"9" or "91" on voice gateway.

In your example, (assume you configured MGCP), I am not sure that the local call can get through if the call is local and you add 1. In my situation, I tested that the telco will prompt "you just dialed a local call, there is no need to add 1 or 0..." and the call did not get through.

Thanks,

[jvorel]

Hi,

you can also configure a translation rule which prepands '9'. Just put the H323 GW to a partition named 'incomming' for example and a calling search space which contains this partition on the first place. When it is an incomming call to this GW, the call is forwarded to this translation rule first, the number is modified and then is connected to the end user ext.

Regards,

Jan