Attendant console department

[senthilnatarajan]

Hi,

I am running CCM 4.0(2) SR1, With attendant console user, i am able to view the user based on departments. I checked the DC directory, is the department is configured. Also i amde sure, each user has manager associated.

any help is appreciated.

Thanks

Senthil

[sbilgi]

You can try reconfiguring the DC directory based on the following URL:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_troubleshooting_guide_chapter09186a00801eaf9d.html#57130