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Auto Attendant for CUE

rlbrumm
Level 1
Level 1

I am trying to set up an auto attendant for CUE on a 2621XM. I have the number setup but I need to know how we can get a DID to hear a menu when someone calls the number that is on the CUE. I have the dial-peer set up in the router and I have the Management number for dial in access tot he menu set up as well but I can't get to that either. Currently the AA number is going to the default for the operator extension.

1 Reply 1

Markus Schneider
Cisco Employee
Cisco Employee

What is your PSTN connection? Is it an FXO port on the router? If so, you use a 'connection plar XXXX' where XXXX is the number of the Auto-Attendant. If it's a PRI, you need to make sure that the main number gets routed to the CUE AA number (usually those will be the same, for instance, if your number is 2125551212, then you'll only receive 1212 from the carrier, which would be the AA number).